Hi,

After migrating to Office 365 our user  tries to send an image of an email to antoher one outside our organization (Print Screen on the body of the email) our partner cannot see the image only this 

I asked for it in this post and they I was sent to here.

http://community.office365.com/en-us/f/158/p/349490/950246.aspx#950246

Thks alot

 

Hi,

After reading the other post, based on my knowledge it is a "winmail.dat" issue again.

It seems the user was sending the RTF emails? Please note the issue seems to be caused since the recipient's email system doesn't recognize the Rich Text Format messages - there are a lot of such issues we can find on Internet, many other Internet Emails or Emails systems don't recognize RTF from Exchange/Outlook.

To work this around, we can switch the format to HTML before sending the message:

Or we can have the user check this option:

FILE -> Options -> Mail -> Message format -> When sending messages in Rich Text format to Internet recipients: Choose "Convert to HTML format" -> OK.

Regards,

Melon Chen
TechNet Community Su

Hi,

Outlook is in HTML format. The attached images files dont show.

Any other idea?

Thks a lot!