Since upgrading to Windows 10, I can no longer create .MP4 files from PowerPoint 2013. I have tried two different ways and either just hangs; no errors just never finishes even if left overnight. Tried:

1. Export/Create Video

2. Export/Change File Type

Have also tried to create .MWV file.  That also just hangs.

• Moved by Fei XueMicrosoft contingent staff 3 hours 54 minutes ago

Hi Barbara_Fiserv,

Thanks for posting in MSDN forum.

This forum is for developers discussing developing issues involve Microsoft Office products. Since the issue is more relative to end-user, I would like to move it to Office 2013 and Office 365 ProPlus - IT Pro General Discussions forum.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

Thanks for your understanding.

Regards & Fei