When trying to print Pure Black & White within PowerPoint 2010 it is automatically forced to print in grayscale. I have tried this on multiple computers with PowerPoint 2010 and different printers. It seems to be a bug with PowerPoint. Is this a known issue? And if so, is there a fix/workaround besides printing to PDF and printing that.

Hi,

Try the following steps:

 

Open PowerPoint 2010, click on Print > select the Printer as ‘XPS Document Writer’

Change the Color option to Pure Black and White > click on Print

Verify the status for the XPS printout

 

If the XPS Document Writer is able to print in Pure Black and White using PowerPoint then you may need to update the driver for the problem printer to the latest version. You may contact the printer manufacturer for help regarding driver installation.

 

Alternatively you may enable gray scale option for the printer and verify the status.

Hope it helps.

• Marked as answer by Jennifer Zhan Monday, September 13, 2010 2:19 AM

Hi,

Try the following steps:

 

Open PowerPoint 2010, click on Print > select the Printer as ‘XPS Document Writer’

Change the Color option to Pure Black and White > click on Print

Verify the status for the XPS printout

 

If the XPS Document Writer is able to print in Pure Black and White using PowerPoint then you may need to update the driver for the problem printer to the latest version. You may contact the printer manufacturer for help regarding driver installation.

 

Alternatively you may enable gray scale option for the printer and verify the status.

Hope it helps.

• Marked as answer by Jennifer Zhan Monday, September 13, 2010 2:19 AM

This official hotfix worked for me:

https://support.microsoft.com/en-us/kb/2466273