PowerPoint 2003: no program is registered to open this file

We have a PowerPoint 2003 presentation that links to several FLV video files. I have installed codecs so that FLV files will play within Windows Media Player, which they do outside of  PowerPoint.  When the presentation is running, however, PowerPoint produces an error message when clicking the hyperlink that links to these video files. The error is "No program is registered to open this file."  I have gone into the File association dialog and manually associated Windows Media Player with FLV files. We are using PowerPoint 2003 (SP 3) and Windows Media Player 11 on Windows XP Professional, SP 3.

July 9th, 2015 12:06pm

Hi Hudson,

Based on your description, you got the error message "No program is registered to open this file." when you clicked the hyperlink in PowerPoint.

This error message might be caused Windows is unable to find the program associated with the type of file that is specified in the hyperlink path.

Please follow these steps to write the correct file association information in the Windows registry:

1. Close the program that you need to register.

2. Click Start and then click Run.

3. In the Open box, type the following
C:\Program Files\Microsoft Office\Office\program.exe /unregserver
where program.exe represents the appropriate program file for the program that you need to register. If you installed Office to another location, use the correct path for your location.

4. Click Start and then click Run.

5. In the Open box, type the following
C:\Program Files\Microsoft Office\Office\program.exe /regserver
Where program.exe represents the appropriate program file for the program that you need to register.

6. Reinstall the program to correctly register the program in the Windows registry. 

To get more information please refer to this KB article:
https://support.microsoft.com/en-us/kb/298019

Please try these steps and check if it works for you, I'm glad to help and follow up your reply.

Emi Zhang
TechNet Community Su

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July 12th, 2015 10:06am

Have tried VLC instead of the MS media player?
July 12th, 2015 11:40am

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