Personal name

Outlook 2010 when using the email (bizcoach@hotmail.com) to send my Personal name does not come up correctly. When I go into the account settings it will not allow me to change the name there.  It was working correctly when i first started using Outlook 2010, but some where along the line it changed and I can not correct it.  If there is anyone out there that this has happened too and you were able to correct it please help. The email account is set up with MAPI now it's started off as POP but when I installed one of the updates everything changed.

HELP!

March 9th, 2015 2:19am

Go to account settings tab and then edit your configured account and rename whatever name you like to reflect on mails.
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March 9th, 2015 8:12am

Hi,

Do you mean your name doesn't display correctly on the recipient's side? The display name can be modified under Account Settings. See:

https://support.office.com/en-sg/article/Change-the-display-name-that-e-mail-recipients-see-2b53331a-ba2a-4803-88dc-ac9fe376c8a9

If it cannot be modified under Account Settings, we may try to remove the account and then recreate it with the correct display name to fix the issue. If there is any difficult when configuring your email account, you can refer to this KB article:

http://support.microsoft.com/kb/2028939

Regards,

Steve Fan
TechNet Community Support

March 11th, 2015 10:38pm

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