I have Office 2007. After the 4 straight days of MS Windows updates (9-9 to 9-12), my PPS documents are now asking me for an Office 2010 Product Code. Since the Office suite I have is 2007, the Code from 2007 does not match their database, and therefore will not open the docs from the shortcut icon. Is there a fix for this?

Hi

It sounds like the problem happened after you install the recent updates.

Does the issue still occur when you uninstall the patch that you have just upgraded?

If the problem does not persist, we can wait for the next update from Microsoft to fix the issue.

Regards

Tylor Wang
TechNet Community Support

Hi

It sounds like the problem happened after you install the recent updates.

Does the issue still occur when you uninstall the patch that you have just upgraded?

If the problem does not persist, we can wait for the next update from Microsoft to fix the issue.

Regards

Tylor Wang
TechNet Community Support

• Proposed as answer by TylorWangMicrosoft contingent staff 9 hours 20 minutes ago

TY Tyler.

I didn't try the patch uninstall yet.

The weird thing is, I can open the PPS docs from the Start-Office-PPS-then use the "open" menu of the PPS, but not from a doc created icon on the desktop/file location. The trouble will be when I need an older doc not listed in the drop down menu, Then I will not be able to open it.

But TY for the tech help. I have never had to uninstall a MS or Win patch/update before, though I know enuf to uninstall everything else.