Outlook won't connect until changing manual exchange proxy settings

We add a new Exchange 2013 server. Migrate a mailbox from Ex2010 to this new server. After that outlook won't connect until we change the Proxy settings for exchange in outlook. adding the URL and certificate msstd:*.domainame.com wil make it work.

What can i do to make it work out of the box?

June 12th, 2015 6:27am

You're probably going to have to bring up the Test Email Autoconfig in OUtlook (hold control and right click the outlook icon to bring it up) and see what Autodiscover is bringing up for a user who is moved to 2013.  You should also run:

Get-OutlookAnywhere  | fl servername, *hostname

Get-ClientAccessServer | fl name, *autodiscover*, *ssl*

Get-OutlookProvider

Make sure autodiscoverinternalserviceuri points to 2013 as well as the outlook anywhere address for 2013.

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June 12th, 2015 7:19am

Internal we have an a record for autodiscover@domain.com which points to EX2013.

Get-OutlookAnywhere  | fl servername, *hostname
EX2010 only has an ExternalHostname
EX2013 both has webmail.domain.com

Get-ClientAccessServer | fl name, *autodiscover*, *ssl*

Both has the internaluri: https://webmail.domain.com/autodiscover/autodiscover.xml

Name                                        : <server>
AutoDiscoverServiceCN               : <server>
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri    : https://webmail.domain.com/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid            : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope               : {Default-First-Site-Name}

Get-OutlookProvider
Name                          Server                        CertPrincipalName             TTL
----                              ------                        -----------------                   ---
EXCH                                                        msstd:*.domain.com               1
expr                                                         msstd:*.domain.com                1
WEB                                                                                                       1

June 12th, 2015 7:57am

in the meantime it starts working. Don't know exactly what the solution was.
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June 12th, 2015 8:12am

in the meantime it starts working. Don't know exactly what the solution was.
June 12th, 2015 12:10pm

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