Outlook on a remote Win 7 PC won't connect to our exchange server

Hi,

Since last Wednesday, users at our remote site aren't able to use their Outlook.  When they open Outlook, Outlook keeps asking for a user name and a password.  On the exchange server, there are several entries for EventID 4625. 

EventID 4625 has the following failure information, "Failure Reason: An Error occured during Logon.", "Status: 0xc000006d", & "Logon Type: 3".

If one of the PC is brought back to the main office, it would work fine.

I have checked the firewall and opened a lot of ports for testing, but no luck.  The same setup had been working for more than 10 month.  A user first reported the problem on last Wednesday morning.  Can this be cause by the monthly software update?

Thanks.

Johnnie

March 13th, 2015 8:38pm

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