Outlook not connecting to exchange mailbox
Hi, I have just nowinstalled our new exchange server and created one mailboxcalled jinesh.kumar and Iam creating a new profilein outlook 2007 and trying to connect and but not getting connected.When I type user name and password, it is not getting connected to exchange server 2007 Please advise Jinesh Kumar
January 30th, 2009 3:32pm

Hi can you confirm name resolution is working correctly from client to server.
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January 30th, 2009 4:18pm

Yes, it is working perfect, I am able to ping my FQDN from client PC in LAN Jinesh Kumar
January 30th, 2009 4:20pm

Hi, In my outlook where I am configuring new exchange 2007 also configured our existing exchange 2007 in another profile. Is that will stop configuring another exchange or not Please advise Jinesh Kumar
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January 30th, 2009 4:22pm

Jinesh Are you trying to connect to another exchange org / AD domain?
January 30th, 2009 5:19pm

Hi, I have already one exchange 2007 working and it is connected to outlook now, but I am creating another profile and trying to connect this new exchange as the old one is going to format once this successfully started working also, when I have done best performance analyzer scan, I got the following message in critical : The 'Services' string type value located in 'HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Setup\Services' registry key is missing or inaccessible. The Microsoft Exchange Information Store service will not start. As a result, all services that depend on this service will not be able to start. Please visit http://support.microsoft.com/kb/285116 for more information. If you can please explain me what is this problem exactly. Jinesh Kumar
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January 30th, 2009 5:58pm

Hi, I have checked Exchage Information store started and it is working fine, please advise me what will be problem for this caseJinesh Kumar
January 31st, 2009 12:03am

HiPlease if some one can help me to resolve this issue, as I have already checked Exchange Information store and it is working fine. But I dont know what changes to be done in registryPlease adviseJinesh Kumar
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January 31st, 2009 9:51am

Jinesh,Let me know error message which encounter when connecting with mailbox server after out credential.Also explain about HT and CAS server place , whether all are placed on single box or spreaded over other BOX.I will recommend you to enable diagnostic loging for MSExchange IS and provide us result.Anil
February 2nd, 2009 4:21pm

HiJinesh, 1. Whether you have checked the steps in the KB285116.2.Whaterror is encountered when connecting to Exchange Server? I think the issue occurs when connecting to Exchange Server. You have no problem whe configuring the new Outlook Profile. I am off base, please let me know.Mike
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February 4th, 2009 11:01am

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