We have 2 Exchange 2010 servers and our users run Outlook 2010. Last week we had a power outage. After power was restored and the servers were brought back online I had users complaining about Outlook prompting them for a password. I have seen this issue before and usually a restart of Outlook will take care of it. Anyway after restarting Outlook some users are still prompted for a password. If they click Cancel, Outlook would work but it may show "Need Password" in the bar at the bottom of Outlook. Click the "Need Password" and it would go away and Outlook would work. However at a later time Outlook may prompt for the password again. Same process over again.
So I looked at turning off the "Outlook over http" which I have seen cause this issue before especially for clients over a WAN connection that may be a little slow to connect to the Exchange server. After turning off the "Outlook over http" option Outlook works perfectly. Only problem is after a little time Outlook will automatically turn "Outlook over http" on again and will eventually prompt the user for a password again.
This is driving me and my users crazy. I am not sure what to do. How can I permanently turn off the "Outlook over http" option? I might try restarting both email servers again too. Please help me with this issue. thanks