Outlook issued with Gmail email account
Outlook issued with Gmail email account        

Hi guys, I have question about outlook and gmail issued

I use outlook 2013(exchange) and the other party use gmail and gmail web account as mailer.

Whenever I send

Whenever I recieve email from one account(he is use gmail and using gmail web account as mailer)

first email should be fine, but after i reply back, and he reply back it show like this:

From: Test <test@test<mailto:test@test><mailto:test@test<mailto:test@test>>>

It only happen to this email, others people that I recieve it never show multile From: account emails.

is there any setting or way to solve this issue?

please kindly help me out, thank you so much.

June 24th, 2015 4:27pm

You're saying you receive mail with this From: address?  Then his address is probably malformed in his client.
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June 24th, 2015 11:45pm

Hi,

For your question, I want to ensure this multile From: display in mail body or not.

If it just show in body, it may be cause by the sender side.
If it dispaly in Form field when you reply back, please try run Outlook.exe /CleanAutoCompleteCache to reset Auto-Complete list for testing.

If the issue presists, run Outlook with safe mode or reconfigure Outlook profile.

Thanks

June 26th, 2015 11:32pm

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