Outlook for Mac 2011, Items can't be moved from Sent Items
This is an Exchange 2010 SP3 deployment with an Outlook for Mac 2011 user running 14.4.8. The user has an issue where when they move or delete an item from their sent items, it performs the operation correctly client-side with no errors but the message
stays on the server. For example, if you delete an item from Sent Items in the client and then log into OWA the message is still there. Manually synchronizing the folder does not have any affect, neither does restarting the client or rebuilding
the profile. If you delete the cache for the sent items folder then the deleted message will reappear in the client. No errors are reported in the sync. The issue does not apply to Outlook 2010/2013, OWA, or ActiveSync users.
April 6th, 2015 12:36pm
Hi,
This forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
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April 10th, 2015 4:06am