Hello,

I've had a couple users point out since our migration from exchange 2010 to 2013 public folders that the drag and drop between the folders has changed. 

Exchange 2010:

left click - drag and drop from mailbox to public folder = move mail.
left click - drag and drop from public folder to mailbox = copy mail.
left click drag and drop from PF to PF = copy mail.

Exchange 2013:

left click - drag and drop from mailbox to public folder = move mail.
left click - drag and drop from public folder to mailbox = move mail.
left click drag and drop from PF to PF = move mail.

Does anyone know of a way to change behavior on drag and drop back to copy as the default?

Thanks

Sorry, I forgot to mention that I've tried this with both Outlook 07 and 13.

• Edited by Mark Fish Thursday, September 10, 2015 6:10 PM

Hi,

I test in my environment, when I drag and drop an item from Public Folder to the Mailbox, the item would be copied to mailbox folder instead of moving mail.

Please test this behavior on OWA 2013 to confirm whether the issue persists. If the issue persists in OWA, I suggest you can upgrade your Exchange 2013 to the latest version to have a try.

https://support.microsoft.com/en-us/kb/3049849

Regards,

Thanks for the reply,

I checked OWA and it doesn't appear to work.  I've added two PFs that I'm an owner of and when I go to drag a message from one to the other I get the box under the pointer like it wants to do a move. Unlike with a copy you get the little plus sign under the box.  The move doesn't seem to work in OWA though.  I never see the message show up or leave the box it was moved from.  Maybe I have a bigger issue I'm not aware of yet.  Our exchange 2013 version is currently on CU7.  I do have an outage window scheduled next weekend that I'll be able to update it to CU9 and report back.

 

• Edited by Mark Fish 17 hours 43 minutes ago