I'm running Office 365 Business, and had copied all contacts and email (.pst file) across from my old computer to new outlook, however i have just realized i have now lost over half of the notes on my contacts.

Can anyone help to get them back and keep the notes, i can obviously go and copy the pst file again but if it does the same i'm just wasting my time till i know that they won't go missing again.

Hi,

Please find the link which may help you.

https://support.office.com/client/Restore-deleted-items-in-Outlook-49e81f3c-c8f4-4426-a0b9-c0fd751d48ce

Regards

Biswajeet

You can try to export your contacts on old computer using free Export Contacts to MSG Files utility and then import them on your new computer using Import Contacts from MSG Files which is also

Hi,

What was the Outlook version you used to use and what version of Outlook are you using now? I want to try to reproduce the issue on my side before I can provide any suggestion.

Regards,

I'm running Office 365 Business, and had copied all contacts and email (.pst file) across from my old computer to new outlook, however i have just realized i have now lost over half of the notes on my contacts.

Just to clarify something for all concerned - what exactly do you mean by "we had copied all contacts and email (.pst file)? Specifically did you

1) copy the PST file to the new computer and opened that PST file in Outlook '2013 showing contacts with a different value in the Notes field between the original versius new?

2) copy the PST file to the new computer and imported the PST file or opened the PST file and copied the items from the old PST folder to the equivalent new folder?

In addition

3) What is the format of the original PST file? ANSI or Unicode (if you click on the root of the PST file --> Properties --> Advanced ...... does the value beside <Format> include (97-2002) = ANSI otherwise it's a Unicode file

4) If you run ScanPST on the PST file on the original system - are any errors reported? If yes, those should be corrected before opening it in OL'2013 <especially> if it's an ANSI based PST file

5) What is the size of the Notes field that are being truncated?