Outlook cannot connect to remote exchange server please help
comfiguration
Windows 2003 Enterprise r2 64 bit server
Exchange 2007 Enterprise 64 bit SP3
Workstation Windows XP Home SP3
Outlook 2007
I have other clients working no problems
From this workstation I can access the email account using webmail no problem
Can logon to webmail
Cannot get Outlook to connect.
Everytime it asks for userid and password it gives the logon prompt back like the password or userid is wrong
settings for the client are
Microsoft Exchange Server: server005.our.network.mydomain.com
Use cached exchange mode is checked off
username test x. user check name
when I check name it always fails says cannot find server.
General tab
Microsoft Exchange
When starting
Automatic detecht type when starting is checked
Connection tab
connnection using my local area network is checked
Outlook anywhere
connect to microsoft exchange using http is checked
exchange proxy settings
https://webmail.mydomain.com
only connect to proxy server that have this principal name in thier certificate is checked
msstd.webmail.mydomain.com
on fast networks connecti using http first then connect using tcp/ip is checked
on slow networks connect using http first then connect using tcp/ip is checked
As i said every time the user is get the logon screen
domain\testuser
password xyz
it never connects
Any ideas or suggestions
ThanksThomas R Grassi Jr
April 8th, 2012 2:21pm
How are you connecting to Exch ? Outlook Anywhere or on the LAN?
What authentication is set on the client under the OLK profile?Sukh
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April 8th, 2012 5:30pm
On the security tab
Negotiate authentication
for the proxy authentication
basic authentication
I also ran this https://www.testexchangeconnectivity.com/ from the remote computer using the users creditionals and it passed no errors
Thank you
Thomas R Grassi Jr
April 9th, 2012 8:00am
What happens when the user puts in credentials?
Password prompts?
I assume other can connect in the same way without issues?Sukh
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April 9th, 2012 11:13am
during setup when you click next you get a logon window
mydomain\testuser
password
remember password box is checked
click ok
brings your right back to same screen, never logs in
use exact same user and password with webmail and it works.
Is this something with outlook 2007?
I know I have other remotes users accessing my exchange server using office 2003 office 2007 and office 2010 with no problem.
Cant figure this one out
Thomas R Grassi Jr
April 9th, 2012 11:44am
Can you check the IIS logs to see even if it's hitting Exch?
DO you use a proxy like ISA?? TMG? etccc to publish OA?Sukh
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April 9th, 2012 11:52am
the IIS logs will do when I get home
No PRoxy like isa or TMG
if the https://www.testexchangeconnectivity.com/ works then why doesn't Outlook 2007?
Will post someting later tonight about the IIS logs
Found the probem it was a typo error
msstd.webmail.mydomain.com
should be msstd:webmail.mydomain.com
Working fine as advertised
Thomas R Grassi Jr
April 9th, 2012 12:13pm