Outlook cannot connect to remote exchange server please help
comfiguration Windows 2003 Enterprise r2 64 bit server Exchange 2007 Enterprise 64 bit SP3 Workstation Windows XP Home SP3 Outlook 2007 I have other clients working no problems From this workstation I can access the email account using webmail no problem Can logon to webmail Cannot get Outlook to connect. Everytime it asks for userid and password it gives the logon prompt back like the password or userid is wrong settings for the client are Microsoft Exchange Server: server005.our.network.mydomain.com Use cached exchange mode is checked off username test x. user check name when I check name it always fails says cannot find server. General tab Microsoft Exchange When starting Automatic detecht type when starting is checked Connection tab connnection using my local area network is checked Outlook anywhere connect to microsoft exchange using http is checked exchange proxy settings https://webmail.mydomain.com only connect to proxy server that have this principal name in thier certificate is checked msstd.webmail.mydomain.com on fast networks connecti using http first then connect using tcp/ip is checked on slow networks connect using http first then connect using tcp/ip is checked As i said every time the user is get the logon screen domain\testuser password xyz it never connects Any ideas or suggestions ThanksThomas R Grassi Jr
April 8th, 2012 2:21pm

How are you connecting to Exch ? Outlook Anywhere or on the LAN? What authentication is set on the client under the OLK profile?Sukh
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April 8th, 2012 5:30pm

On the security tab Negotiate authentication for the proxy authentication basic authentication I also ran this https://www.testexchangeconnectivity.com/ from the remote computer using the users creditionals and it passed no errors Thank you Thomas R Grassi Jr
April 9th, 2012 8:00am

What happens when the user puts in credentials? Password prompts? I assume other can connect in the same way without issues?Sukh
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April 9th, 2012 11:13am

during setup when you click next you get a logon window mydomain\testuser password remember password box is checked click ok brings your right back to same screen, never logs in use exact same user and password with webmail and it works. Is this something with outlook 2007? I know I have other remotes users accessing my exchange server using office 2003 office 2007 and office 2010 with no problem. Cant figure this one out Thomas R Grassi Jr
April 9th, 2012 11:44am

Can you check the IIS logs to see even if it's hitting Exch? DO you use a proxy like ISA?? TMG? etccc to publish OA?Sukh
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April 9th, 2012 11:52am

the IIS logs will do when I get home No PRoxy like isa or TMG if the https://www.testexchangeconnectivity.com/ works then why doesn't Outlook 2007? Will post someting later tonight about the IIS logs Found the probem it was a typo error msstd.webmail.mydomain.com should be msstd:webmail.mydomain.com Working fine as advertised Thomas R Grassi Jr
April 9th, 2012 12:13pm

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