Outlook anywhere login issues
Setup
Exchange 2010 with Outlook 2003 - 2007 clients. 0 Using Basic Authentication
The workstations / notebooks that connect are NOT on the domain. They are scattered around the city in different offices.
I've setup 10 or so client to use Outlook over HTTPS, but I am running into issues with a few clients. When I click on check name, I get prompted for the account information like I normally do, I enter the information and then the screen comes right
back up asking for the login information. Ive tried using different profiles on these worktations with the same result.
I am guessing this is a client issues as I am able to setup a lot of different clients without issue. Are they any particular ports other then 80/443 that need to be open?
August 31st, 2011 2:23pm
if I remove the checkmark next to Mutually authenticate the session when connecting with SSL it works.
Now this leaves me with the issue that it keeps asking for the password.
Can anyone explain to me why some clients work without the msstd:// address? Our 'External' autodiscover is not setup properly, just a FYI in case this requires it. But then again the majority of the clients I setup I put the checkmark in Mutually
authenticate the session when connecting with SSL with an address of msstd://mail.domain.com
if I use the proxy name of msstd:mail.domain.com instead of msstd://mail.domain.com it works... whats the difference? just different settings for different versions of Outlook?
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August 31st, 2011 5:48pm
Hi Dan_BIT,
The issue occurs because the value for MSSTD pushed out by AutoDiscover does not match the “issued to” name on the certificate. To troubleshoot
this issue, run the cmdlets below:
To resolve this problem, use the following steps.
1.
Configure the certprincipalname attribute for EXPR under OutlookProvider to point to “msstd:<name matching issued to value on cert>”.
Get-OutlookProvider |FL >C:\OPbackup.txt
Set-OutlookProvider EXPR –CertPrincipalName:"msstd:<IssuedtoValue on the certificate>"
2.
Repair the Outlook profile.
a.
Open the Mail control panel
b.
Click Show Profiles
c.
Select your profile and click Properties
d.
Click E-mail Accounts
e.
On the E-mail tab select Microsoft Exchange Server and then click Repair.
f.
Click Finish after the repair procedure is done.
Fiona
September 5th, 2011 3:20am