Outlook anywhere - not working
Hello. I installed the rpc over http proxy service, i then enabled Outlook Anywhere with external hostname: exchange.domain.dk, however it dosen't seem to work, since i can't connect with rpc over https. I have an UCC certificate installed for exchange.domain.dk and other names. When entering https://exchange.domain.dk/rps i get prompted for login/pass when entering i get a blank page.If i push cancel i get this error message "You do not have permission to view this directory or page." Tried both with and without mark in "allow ssl offloading". And basic authentication is marked. (also in outlook) OWA works fine. I can connect to https://exchange.domain.dk/owano problem. Could bea simple outlook configuration mistake, but i have followed several guides, and no luck, so i kinda doubt it. Guess i am missing something else? Server 2008 Exchange 2007 SP1 Outlook 2007 Thank you for your reply. /Michael
October 9th, 2008 12:59pm

Dear customer: To proper assist you to troubleshoot the issue, please help collect the following information: 1. Is the mailbox server also a GC? 2. Are you Offloading SSL? 3. How long has it been since you enabled Outlook Anywhere? 4. on CAS server, open registry editor, navigate to the following registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\RpcProxy\ValidPorts Send the screenshot of it to v-rocwan@microsoft.com. 5. Check whether you enable firewall between problematic client and Exchange server? 6. On Exchange server 2007, open EMS, run the following command and send the txt file to me for analyze. Get-outlookanywhere | fl * >c:\outlookany.txt Get-exchangecertificate | fl * >:\cert.txt Get-OutlookProvider EXPR | fl >c:\outlookprovider.txt 7. However it dosen't seem to work, since i can't connect with rpc over https. Send the screenshot of the error to me when you try to connect to Exchange server via Outlook anywhere. 8. On CAS server, open IIS manager, navigate to default web site, right click rpc virtual directory, select properties, click the Directory Security tab, and then click View Certificate, click general, send the screenshot of it to me, 9. Click detail tab, click thumbprint, send the screenshot of it to me, 10. Click subject alternative name, send the screenshot of it to me. 11. Under Directory Security tab, and then click Edit under Authentication and access control. Send the screenshot of it to me. 12. Then click edit tab, send the screenshot of it to me. 13. Open Outlook 2007, in Microsoft Exchange Proxy Settings, sent the screenshot of it to me. 14. Download Microsoft Windows Server 2003 Resource Kit Tools from the following link, and install the tool on the problematic client. http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en 15. Open a command prompt; navigate to the directory where the tool installed, run the following command, and send the result to the forum. rpcping -t ncacn_http -s ExchServer -o RpcProxy=RPCProxyServer -P "user,domain,*" -I "user,domain,*"-H 2 -u 10 -a connect -F 3 -v 3 -E -R none Note: please replace the parameters such as RPCProxyServer, User, and domain with the actual name. For more information about RPCPING utility, you can refer to the following article: How to use the RPC Ping utility to troubleshoot connectivity issues with the Exchange over the Internet feature in Outlook 2007 and in Outlook 2003 http://support.microsoft.com/kb/831051/en-us Note: when you send e-mail to me, please attach the subject of the post. Thanks for your cooperation. Rock Wang - MSFT
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October 10th, 2008 10:16am

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