Outlook and email preview

Hi all,
a user report to me that when she receive an email with embedded image, in the preview she sees something like cid:image010.jpg@01D06CA0.866EFEFD.
This having the view settings to "preview" in Outlook. From tab "view" -> "change view" -> "preview".
Do you know which is the cause of this "strange" preview?
Outlook 2010 with Exchange 2010
Thanks

July 15th, 2015 6:12am

That's normal behavior since the Preview can't display graphics; It will display the image's alt-text or reference instead.
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July 15th, 2015 7:54am

Hi,
thank you for your answer!
Just one question, do you know if there is a KB article about this ?
Thanks a lot!
July 17th, 2015 4:53am

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