Outlook Template

Dear All,

Note: DON'T WANT TO USE OUT OF OFFICE 

I am trying to make Rule for Automatically reply when receive email from specific template, I have save the template as *.oft (Outlook Template) but when I create rule and try to find save template on the location where i saved. Outlook 2013 is not showing for selecting the template and idea what I am doing wrong.


August 3rd, 2015 1:31am

Are you ensuring you're selecting the right Action option? To use a template you need to select the "reply using a specific template", and not the "have server reply using a specific message" option. Once the template one has been selected you should be able to click on the "a specific template" link, and then select it in the window that appears. If it's not listed as a system template, change the drop down to "User Template in File System" which then makes the browse button available, and you should be able to find and select the template you want.

Note however, if your intention is to get the replies sent regardless of whether Outlook is running then you don't want to use a template, since that will make it a machine only rule. If you want it to run regardless then you need to use the other option "have server reply using a specific message", at which point in the message window that appears you need to enter the text that you want to be sent. Also note, when entering the text in that message window, if you enter something into the subject line then that will replace the original subject in the message that's sent, but if you leave it blank then the recipient will see their original subject line but with Re: before it.

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August 3rd, 2015 2:00am

Thanks for reply.

Yes I am using "Reply using a specific Template" and then I select from drop down "User Template File system", but when I navigate to the location I have saved the file as "Outlook Template" it's not showing to select. 

Now what I did, I have save the Template on the same folder where outlook save it's template and restart the outlook and it's shows there. 

And rule is working now.

Thanks.

Kamran

August 3rd, 2015 2:11am

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