Hallo,

the same Problem was reportet here w/o Answers (maybe the wrong forum?): Message reply divider line disappears on send

When you click on reply you can see the reply sepparator normaly, but after sending you can look at this mail in send folder and the sepparator is missing.

This occurs in Outlook 2013 and 2010 (with the same mail), so it must have to do with the format in this specific mails.
It happens with mails from gmail in general but also with customer mails (non gmail).

This Bug is very annoying for us, because our central disclaimer solution is looking for this separator line to put the disclaimer at the right position.

Why is Outlook doing this?

• Edited by J-ADM Friday, June 26, 2015 7:03 AM

Hi,

For your question, please check the inbox rule or use message tracking log to get more details about this problematic message. For example: Get-MessageTrackingLog Server mailbox server Sender a@abc.com Recipient b@abc.com MessageSubject Read: message subject | FL

If there's no server operate to remove hyperlink or change message format, it means that this issue is related to Outlook client. Moreover, you can configure other account (not Exchange account) for te