Hallo,

the same Problem was reportet here w/o Answers (maybe the wrong forum?): Message reply divider line disappears on send

When you click on reply you can see the reply sepparator normaly, but after sending you can look at this mail in send folder and the sepparator is missing.

This occurs in Outlook 2013 and 2010 (with the same mail), so it must have to do with the format in this specific mails.
It happens with mails from gmail in general but also with customer mails (non gmail).

This Bug is very annoying for us, because our central disclaimer solution is looking for this separator line to put the disclaimer at the right position.

Why is Outlook doing this?

• Edited by J-ADM Friday, June 26, 2015 7:03 AM

Hallo Allen,

this Problem occurs on diferent Clients and accounts. I have only inbox rules for move incomming Mails to Folder. I cant see any problematic step with the messege tracking (according to what I have to look for?).
I have looking for the Source, EventId: STOREDRIVER,RECIVE - ROUTING,TRANSFER - SMTP,SEND

I also try this with an gmail Account and the reply saparator disappear after send as with the Exchange Accounts.
So its something in these specific mails (html formating?) whitch cause Outlook to remove this line..