Outlook Out of Office error for one user

We use Exchange 2013 with mix of Outlook 2013 and outlook 2010 users. I have one user using Outlook 2010 that cannot set OOF replies in Outlook but can set them in OWA -get this error

I have tested Autodiscover with this user and all passes with same setting for working users.  Does this seem to point to an Outllook problem - maybe profile or reinstall.? Any other test I can run to verify?

July 27th, 2015 9:00pm

Hi porbar,

since its a single user issue, it should be issue from users outlook, try to create a new profile for the user in his outlook. if that didn't fix the issue then move the mailbox of the user to different Database. 

Let us know if this fixes the issue.

Regards

Vickram M

Free Windows Admin Tool Kit Click here and download it now
July 27th, 2015 11:18pm

Hello

from owa can set oof?

July 28th, 2015 2:10pm

yes..owa works fine for oof.
Free Windows Admin Tool Kit Click here and download it now
July 28th, 2015 4:18pm

Hi,

According to your description, the issue occurred on one specific user . The user can see OOF reply on owa.

It indicated that your server settings is normal, and the issue is related to outlook side.

I suggest we can try to recreate a new profile to test.

Or you can repair the problematic mailbox .

Regards,

David 



July 28th, 2015 9:12pm

Hi,

According to your description, the issue occurred on one specific user . The user can see OOF reply on owa.

It indicated that your server settings is normal, and the issue is related to outlook side.

I suggest we can try to recreate a new profile to test.

Or you can repair the problematic mailbox .

Regards,

David 



Free Windows Admin Tool Kit Click here and download it now
July 29th, 2015 1:10am

Tried both the repair and creating new profile and have same problem. Must be corrupt Outlook. Will try same user on another computer with Outlook and see what happens.
August 3rd, 2015 8:20am

Worked fine on another Outlook with same user..must be outlook issue
Free Windows Admin Tool Kit Click here and download it now
August 3rd, 2015 9:17pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics