Hello, I am trying to make Outlook Anywhere work on Exange 2010 however I am getting these errors: Testing RPC/HTTP connectivity. The RPC/HTTP test failed. Test Steps ExRCA is attempting to test Autodiscover for and@avconti.info. Testing Autodiscover failed. Test Steps Attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential Autodiscover URL https://avconti.info/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name avconti.info in DNS. The host name couldn't be resolved. <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl00_ctl00_tmmArrow">Tell me more about this issue and how to resolve it </label> Additional Details Host avconti.info couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to test potential Autodiscover URL https://autodiscover.avconti.info/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.avconti.info in DNS. The host name couldn't be resolved. <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_ctl00_tmmArrow">Tell me more about this issue and how to resolve it </label> Additional Details Host autodiscover.avconti.info couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.avconti.info in DNS. The host name couldn't be resolved. <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl02_ctl00_tmmArrow">Tell me more about this issue and how to resolve it </label> Additional Details Host autodiscover.avconti.info couldn't be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() . Attempting to contact the Autodiscover service using the DNS SRV redirect method. ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method. Test Steps

Your test is failing on the Autodiscover portion. It doesn't appear that you have the required external DNS records created. You will need one of the following: DNS A record for autodiscover.avconti.info SRV record for autodiscover as described in: http://support.microsoft.com/kb/940881 You will also need to allow this traffic through your firewall to either a reverse proxy server publishing autodiscover for the CAS server or a firewall translation directly to your CAS server. If you just want to test Outlook Anywhere without the Autodiscover, that website has that option available. Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com

hello, dns for Exchange server is set as mail.avconti.info which then all requests are forwarded to the internal mail server I have to set these at Go daddy's or my internal dns server ? DNS A record for autodiscover.avconti.info SRV record for autodiscover as described in: http://support.microsoft.com/kb/940881 Thanks

You will need to set one of the two (pick one, I prefer the A record) at your external DNS host (godaddy in your case). Is autodiscover.avconti.info a SAN in your certificate on your CAS?Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com

On Wed, 8 Dec 2010 20:41:12 +0000, acmsoft wrote: >I am trying to make Outlook Anywhere work on Exange 2010 however I am getting these errors: Are the name avconti.info and autodiscover.avconti.info in your external DNS? You have the autodiscover.avconti.info published as a CNAME record. Try changing that the an "A" record. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

AT go daddy I have added autodiscover as an A host record pointing to my wan ip basically both mail.avconti.info and autodiscover.avconti.info are pointing to my wan ip Also I have still and SRV record at Godaddy named _autodiscover pointing to mail.avconti.info ( shall I remove this ? ) On my mail.avconti.info dns server should I have another an entry for autodiscover and if so where on the external domain or on the internal domain ? Thanks

Hi Yes you can have one internally too Are you using split-name dns?Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

On Thu, 9 Dec 2010 06:12:07 +0000, acmsoft wrote: >AT go daddy I have added autodiscover as an A host record pointing to my wan ip > >basically both mail.avconti.info and autodiscover.avconti.info are pointing to my wan ip Has the name resolution problem disappeared? >Also I have still and SRV record at Godaddy named _autodiscover pointing to mail.avconti.info ( shall I remove this ? ) It's unnecessary if you have a SAN/UCC certificate installed on the CAS machine that has the correct naumes in the cert. > >On my mail.avconti.info dns server should I have another an entry for autodiscover and if so where on the external domain or on the internal domain ? Since you host your DNS with a 3rd-party, your internal DNS is all you have. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

seems better now :) everything is green except these Attempting to test potential Autodiscover URL https://avconti.info/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Testing the SSL certificate to make sure it's valid. The SSL certificate failed one or more certificate validation checks. Test Steps Validating the certificate name. Certificate name validation failed. Tell me more about this issue and how to resolve it Additional Details Host name avconti.info doesn't match any name found on the server certificate CN=mail.avconti.info, OU=Test Lab, O=Test Lab, L=Test Lab, S=Test Lab, C=MT. Checking the IIS configuration for client certificate authentication. The test passed with some warnings encountered. Please expand the additional details. Additional Details Client certificate authentication couldn't be determined because an unexpected failure occurred. WinHttpSendRequest failed with error 12002. the autodiscover A Host entry made the difference however I am still not sure what are the benefits of having autodiscover working externally ? Thanks

ALso how can I set a PTR record for my wan ip as one of the tests is telling me that I do not have it

Hi You have to talk to your ISP provider, they usually can help you with that Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

On Fri, 10 Dec 2010 08:10:41 +0000, acmsoft wrote: > > >seems better now :) > >everything is green except these [ snip ] >the autodiscover A Host entry made the difference however I am still not sure what are the benefits of having autodiscover working externally ? That depends on whether you have client connecing using OutlookAnywhere from outside our organization. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP