Outlook 2016: Cannot Open Message by Double Clicking After Running Search on Inbox

Throughout the technical preview for Office 2016, I found the following error in Outlook while running it on several machines.  The problem is still not fixed as of Outlook version: 16.0.4229.1014.

Description of Problem/Bug: Run a search from within the Inbox of Outlook.  Results show messages but messages cannot be opened via double-click; they must be opened via right-click and selecting "Open."  Also, after the search is run, the Reading Pane does not work until clearing the search.

If "Show as Conversations" is selected (as in pic below), you cannot double-click and open any message in the Inbox after a search was performed.  Unchecking the selection results in allowing double clicking on any message after a search.

Can you tell me why this is so?  Will it be fixed?  By the way, I did disable and add-ins and this mattered not.


  • Edited by TMiq Thursday, August 20, 2015 2:14 AM
August 20th, 2015 2:13am

Hello,

I must report it is now working and I do not know why.  I've had this problem for a couple of months on two Windows 10 machines that are both running Outlook 2016.  In fact, when running the Outlook 2016 preview, I reported the problem several times using the face icon.  Again, why it has cleared up on both machines as of today, I have no idea. 

Thanks for your responses.  This issue can be considered closed.


  • Edited by TMiq Friday, August 21, 2015 6:35 AM
Free Windows Admin Tool Kit Click here and download it now
August 21st, 2015 6:34am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics