Outlook 2016: Cannot Open Message by Double Clicking After Running Search on Inbox

Throughout the technical preview for Office 2016, I found the following error in Outlook while running it on several machines.  The problem is still not fixed as of Outlook version: 16.0.4229.1014.

Description of Problem/Bug: Run a search from within the Inbox of Outlook.  Results show messages but messages cannot be opened via double-click; they must be opened via right-click and selecting "Open."  Also, after the search is run, the Reading Pane does not work until clearing the search.

If "Show as Conversations" is selected (as in pic below), you cannot double-click and open any message in the Inbox after a search was performed.  Unchecking the selection results in allowing double clicking on any message after a search.

Can you tell me why this is so?  Will it be fixed?  By the way, I did disable and add-ins and this mattered not.


  • Edited by TMiq 5 hours 16 minutes ago
August 19th, 2015 10:14pm

Hello,

Have you tried to use Online Repair?

It might be the issue of corruption in your Outlook Data File. Once, you should try to run "SCANPST.EXE (Inbox Repair Tool)" which is a free utility provided by Microsoft to fix the minor issues in Outlook Data File.


Thanks & Regards 

Clark Kent


Free Windows Admin Tool Kit Click here and download it now
August 20th, 2015 2:17am

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