Outlook 2013 won't connect to exchange server work email.

Hi

I'm trying to put my work email on my home PC Outlook 2013.

I am Running Windows 7 Home Premium and Outlook 2013 is a part of Office 365.

I have been able to connect to the Outlook at work and can connect to OWA from anywhere.

However when I try to do this at home it comes up with a multitude of errors ranging from:

  • The name cannot be resolved. The action cannot be completed
  • Your server and mailbox names cannot be resolved
  • The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
  • The name cannot be resolved. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

To resolve this I have tried the following article:

  • https://support.microsoft.com/en-us/kb/2264398

And many other fixes such as trying to reinstall Net Framework 4.5, trying encrypted and unencrypted access to exchange server, connecting through HTTP.

I have tried this on my other home PC as well and the problem is the same.

I do not have access to the server to make any changes on that as this is a work email and I don't have access to it.

If anyone could point in the direction of a fix to this problem it would be greatly appreciated.

Many Thanks


July 21st, 2015 6:01pm

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