Outlook 2013 preview office files not working

Hi all,

Recently none of the Office files will preview in outlook anymore.
We get the message that it cannot be previewed beacus a password is required.

However when i save the file i can directly open it.when i look in the AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\Y51ENYNJ\ i can see the file there and can open it there also.

What i tried:

1. When i clear it and try again still no luck.
2. Repairing office did also nothing.
3. Clearing the marks on Protected view in Word 2013 did not work.
4. Disabling/Enabling the previewers in outlook also no luck.

i also experience this as the Administrator user.


January 7th, 2015 3:36am

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