Outlook 2013 is not showing the file size attachments.

Hi Support,

We are using Outlook 2013 as an IMAP account.When we  send the emails from outlook 2013,the Outbox of outlook 2013 is not showing the file size number.(i.e.) it is not showing the exact file size of value 1MB,2MB,3MB.

Please let me know is there any settings to be done in outlook 2013 for viewing the file size number.

Thanks in advance

Regards

R.Pradeep

July 17th, 2015 12:57am

Are you saying it's not showing the size field at all, or that it is but the size is wrong?

If it's the former and not showing at all, you can select additional columns to view by right clicking on one of the headings (eg, From, Subject, Sent etc) and select Field Chooser, select All Mail Fields from the drop down menu, find Size in the list and then drag and drop it over to the headings where you'd like to insert it.

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July 17th, 2015 2:42am

Hi,

Refer to your reply,it is showing the size is wrong.If we attach 1 MB file ,it is showing MB only and the number(1) is missing.I dragged to enlarge  the size to view the number but it is not showing the size Number.

Regards

R.Pradeep

July 17th, 2015 5:15am

Hi,

Were the emails delivered successfully to the recipients?

Do you set your IMAP account to save a copy of sent items? Do you mean the emails are stuck in Outbox or you have the sent items store in the Outbox?

Can you open the email from Outbox and then click File > Info and view the file size from the Properties section?

What if we move the emails out of Outbox and put them in another folder (such as Sent Items folder) and then view the file size of the email?

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

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July 20th, 2015 3:10am

Hi Steve Fan,

Refere to your above reply,I can able to see the file size.(i.e) File- Info-Properties.The size is showing 55kb.

But when i try to send an email in outlook 2013,the Outbox is showing only KB and the number 55 is not showing.

Whenever i try to send an email in outlook,the outbox never shows the file size number.

Pls. advise for further action.

Regards

R.Pradeep

August 2nd, 2015 10:00am

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