Hi,
How did you set the Logon network security setting under More Settings on the Microsoft Exchange Security tab? Please make sure it's not set to a value other than Anonymous Authentication.
To do this, please follow:
1. Launch Control Panel, find and click Mail
2. Click Show Profiles, select your Outlook profile, and click Properties.
3. Click E-mail Accounts, select Account Settings and on the E-mail tab, click Change.
4. In the Change Account dialog, click More Settings.
5. In the Microsoft Exchange dialog, select the Security tab.
6. From the Login network security dropdown, select Anonymous Authentication and click OK.
7. Click Next and click Finish, and then click Close on the Account Settings dialog.
8. Click Close on the Mail Setup dialog, and click OK to close the Mail control panel.
Please let me know if this works.
Regards,
Steve Fan
Forum Support
Glad to hear that the problem has been fixed! Thank you for sharing your experience here, it will be beneficial to other community members who have the same issue.
Best Regards,
Steve Fan
Forum Support