Outlook 2013 and outlook.com various sync issues - various problems - observations

HI,

I have been having odd issues with using office 2013 with my outlook.com account... on both ends.  Here is a snapshot of some discrepancies:

Version   of outlook. 2013 .com diff
unread folder # 18 35 17
inbox 6 3 -3
citpg 2 1 -1
mgt 1 1 0
coupons 4 4 0
sales 2 1 -1
job search 1 1 0
1a-now 1 1 0
news 1 1 0
recipes 1 1 0
Total 19 14 -5

Diff   betw/ unread folder and actual showing unread

-1 21

drafts (local only)

10 0 -10
deleted 91 0 -91
junk 0 0 0
follow up/flagged 41 25 -16

I started noticing outlook.com reporting way more unread emails then there were showing up. 

There were some duplicates in 2013, (one in .com) but if you delete one - then the single email is deleted in outlook.com.

There are more emails in outlook 2013 than in outlook.com - 

I do not want to lose email if I delete the profile and rebuild the OST.

There is a calendar folder in my inbox folder (shows when hitting ctrl 6) in 2013 that should not be there and cannot be deleted.

The creation dates do not match the received dates on a lot of emails. (added created column) sometimes it is later than the received.

Here is part of a log file with portions deleted for var reasons:

*boot,   (DLETED)

*info: replication triggered StoreGoOnline  
*info: Ping Start  
< foldersync: 1 (DLETED)
*error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range 
*info: 2015-07-16T13:57:DLETD
+ Sending Ping Request for following folders:
all folders...
Suggested Contacts
Several calendars  
*info: replication triggered SyncFolderContent MessageSaveChanges 
*error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range 
*error: 80004005 The server returned an error, but we will continue trying to sync.   110
*info: replication triggered SyncFolderContent MessageSaveChanges 
*error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range 
*info: replication triggered SyncFolderContent MessageSetReadFlag 
*error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range 
*info: replication triggered Ping 
*error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range 
*info: 2015-07-16T13:58:21.165Z
+ Sending Ping Request for following folders:      I am guessing I have hit the limit for messages because this window will not allow me to hit a carriage return anymore.   There are more *error: 80070057 Argument out of range DateTime::FromFileTimeUtc, argument out of range   errors down the line.   As I have been collecting data, I compared the folders in the log file to the ones showing in outlook 2013 and have streamlined some folders.  Including renaming one of a duplicated... as the logfile does not distinguish between a sub-folder and a folder.  Anyone have similar experience or know who to target for help?


  • Edited by Wraiththe Thursday, July 16, 2015 3:20 PM wording
July 16th, 2015 3:18pm

As it is now, I am in contact with support.

My Outlook 2013 seems to be in fairly good shape.  The tool is for .pst files, not .ost Exchange Active SYnc files.

Outlook.com consistently reports 22 extra emails in the "unread folder" that do not show up in that folder or any other.  I do not experience this problem in Outlook 2013.

Furthermore, there is that "bogus Calendar" folder that is in my inbox (only shows in outlook 2013) that cannot be deleted or moved out of the inbox.  I have rebuilt the OST from scratch by deleting the account and starting over.  The folder remains.

Hoping they may fix it.  will get back to the thread in time.


  • Edited by Wraiththe Sunday, July 19, 2015 11:26 PM
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July 19th, 2015 10:58pm

Hi,

Has this issue been resolved?

Regards,

Melon Chen
TechNet Community Su

July 27th, 2015 5:22am

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