Outlook 2013 Shared Folder Sent Items go to my personal sent items rather than the shared folder sent items

I am using shared folders so that multiple people can respond to and manage mail sent to Info @ Mybiz.  When a new or reply email is written from the shared folder (and from Info @ Mybiz) it is stored in the writer's personal sent item folder rather than the sent item folder in the shared box.  I need the sent items to be stored in the sent items folder of the shared box.

There are a number threads about this behavior with previous versions of Outlook 2003, 2007 and 2010.  The "fix" required application of a hotfix and registry edit.  One example is at: kb/2181579

I can find no information regarding a hotfix for Outlook 2013 or if the registry value DelegateSentItemsStyle was implemented with the 2013 RTM. 

Is there a hotfix?  Was the registry value DelegateSentItemsStyle implemented with the 2013 RTM?  (It is not currently in my registry and the key would need to be added.)


September 17th, 2013 9:56pm

There is no hotfix for Outlook 2013, but the registry key would still work after adding the registry entry.

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences\

Value name: DelegateSentItemsStyle
Value Type: REG_DWORD
Value: 1

When the value is set to 0 or the value name is missing, the Sent Items will be stored in your own Sent Items folder.

Note: Make sure you have added the additional mailbox to your mail profile and that you have at least Reviewer permissions on the mailbox level and Author permissions on the Sent Items folder.

Tony Chen
TechNet Community Support

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September 18th, 2013 3:14pm

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Cheers,
Tony Chen
Forum Support
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September 23rd, 2013 10:17pm

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