How can I fix this?

I've tried repairing without success from: Control Panel/Programs and Features/Microsoft Office Professional Plus 2013.

I've tried re-installing, disabling Auto Archive and Microsoft Office Communicator, and running in Safe Mode without success.

I've now enabled logging following this: http://support2.microsoft.com/kb/300479#appliesto

The same error keeps coming up for the Spooling Cycle:

2014.09.27 10:08:42 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:08:42 FINISHED MAPI TASK
2014.09.27 10:08:42 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:08:42 Live Meeting Transport: Synch operation completed
2014.09.27 10:09:41 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:09:41 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:09:42 Starting the Simplified Transfer Cycle
2014.09.27 10:09:42 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:09:42 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:09:42 FINISHED MAPI TASK
2014.09.27 10:09:42 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:09:42 EXECUTING EndSession MAPI TASK
2014.09.27 10:09:43 Starting the Simplified Transfer Cycle
2014.09.27 10:09:43 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:09:43 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:09:43 FINISHED MAPI TASK
2014.09.27 10:09:43 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:09:43 Live Meeting Transport: Synch operation completed
2014.09.27 10:10:41 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:10:41 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:10:42 Starting the Simplified Transfer Cycle
2014.09.27 10:10:42 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:10:42 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:10:42 FINISHED MAPI TASK
2014.09.27 10:10:42 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:10:42 EXECUTING EndSession MAPI TASK
2014.09.27 10:10:43 Starting the Simplified Transfer Cycle
2014.09.27 10:10:43 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:10:43 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:10:43 FINISHED MAPI TASK
2014.09.27 10:10:43 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:10:43 Live Meeting Transport: Synch operation completed
2014.09.27 10:11:42 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:11:42 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:11:43 Starting the Simplified Transfer Cycle
2014.09.27 10:11:43 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:11:43 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:11:43 FINISHED MAPI TASK
2014.09.27 10:11:43 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:11:43 EXECUTING EndSession MAPI TASK
2014.09.27 10:11:44 Starting the Simplified Transfer Cycle
2014.09.27 10:11:44 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:11:44 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:11:44 FINISHED MAPI TASK
2014.09.27 10:11:44 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:11:44 Live Meeting Transport: Synch operation completed
2014.09.27 10:12:42 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:12:42 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:12:43 Starting the Simplified Transfer Cycle
2014.09.27 10:12:43 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:12:43 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:12:43 FINISHED MAPI TASK
2014.09.27 10:12:43 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:12:43 EXECUTING EndSession MAPI TASK
2014.09.27 10:12:44 Starting the Simplified Transfer Cycle
2014.09.27 10:12:44 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:12:44 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:12:44 FINISHED MAPI TASK
2014.09.27 10:12:44 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:12:44 Live Meeting Transport: Synch operation completed
2014.09.27 10:13:42 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:13:42 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:13:43 Starting the Simplified Transfer Cycle
2014.09.27 10:13:43 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:13:43 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:13:43 FINISHED MAPI TASK
2014.09.27 10:13:43 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:13:43 EXECUTING EndSession MAPI TASK
2014.09.27 10:13:44 Starting the Simplified Transfer Cycle
2014.09.27 10:13:44 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:13:44 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:13:44 FINISHED MAPI TASK
2014.09.27 10:13:44 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:13:44 Live Meeting Transport: Synch operation completed
2014.09.27 10:14:43 Live Meeting Transport: Synch operation started (flags = 00002030)
2014.09.27 10:14:43 Live Meeting Transport: StartImport(flags = 00000010, max msg = ffffffff): full items
2014.09.27 10:14:44 Starting the Simplified Transfer Cycle
2014.09.27 10:14:44 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:14:44 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:14:44 FINISHED MAPI TASK
2014.09.27 10:14:44 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:14:44 EXECUTING EndSession MAPI TASK
2014.09.27 10:14:45 Starting the Simplified Transfer Cycle
2014.09.27 10:14:45 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
2014.09.27 10:14:45 Finishing the Spooling Cycle, Error code = 0x00000000
2014.09.27 10:14:45 FINISHED MAPI TASK
2014.09.27 10:14:45 Live Meeting Transport: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2014.09.27 10:14:45 Live Meeting Transport: Synch operation completed

When the program crashes, it shows as Not Responding for 30sec to 1min, saves my daily draft email in Drafts, and deletes any email stuck in the Outbox.  I know when it will delete the email now because it sits in the Outbox for too long.  If I hit Send/Receive the application will crash and delete the email without sending or moving it to Deleted Items, Junk Email, my OST, or any other folder.  The 2nd time I lost the daily email (showing tickets I've worked on), I saw the problem about to occur, copied the email, but was unable to paste it to Word or Notepad after Outlook crashed.  It cleared my Windows clipboard as well.  Of course, since enabling logging it hasn't crashed to show me what's happening (2 hrs, usually would have happened by now).

• Edited by conman253 Saturday, September 27, 2014 5:49 PM I didn't actually ask a question...woops

Hi

Is your office 2013 installation fully patched? have you tried disabling the add-ons in office or running in safe mode? Does it crash there as well?

Hi,

Please open the Event Viewer, and then find out more information about why Outlook crashed and provide the info to us. See:

http://www.msoutlook.info/question/317

Meanwhile, please have a look at this KB article and follow the steps to troubleshoot Outlook crash issue:

http://support2.microsoft.com/kb/2934538

Regards,

Steve Fan
TechNet Community Support

Running third party software is not an option on my work computer.  I've done all but using command line switches.  The Windows Application and System logs do not show any events.

Yes, I have all updates.  As mentioned in the description, disabling add-ons and safe mode did not help me to find what the problem is or prevent the issues from occurring.

Removing my .OST from my personal, network drive (H:) resolved the problem.  It must have been latent connecting off the local machine.  Disabling the auto-archive didn't help.

• Marked as answer by conman253 12 hours 15 minutes ago