Outlook 2013 - e mails not sent
I have Outlook 2013, which does not send e-mails! It is connected to the server and is online. The progress bar says the sending task is complete but the e-mails remain unsent! Tried the fixes listed on the site but none are applicable - any help much appreciated, it is driving me mad!
August 23rd, 2015 9:13am

Hi,

Try to send the email from the web based mail or OWA, can it be actually sent?

Did you just upgrade to Windows 10?

I suggest you check the firewall settings, is there any setting that monitors the outgoing emails? Disable it to check the result.

Regards,

Melon Chen
TechNet Community Su

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August 23rd, 2015 10:36pm

Hi,

When the Outlook program not send emails, then it can be caused by several issues: -

1.    An Outlook Add In is not functioning
2.    Incorrect mail settings
3.    Security software blocking email
4.    A corrupted Outlook profile.
5.    A problem with the Outlook profile.
6.    A problem with the Outlook application.

To fix the issue, follow these steps: -

1.    Open Outlook in Safe Mode.
2.    Verify email settings
3.    Start the Outlook profile
4.    Create a new Outlook profile
5.    Repair Outlook via the installer.
August 24th, 2015 2:17am

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