Outlook 2013 - This folder was last updated on 5/17/2015 Trying to connect/DISCONNECTED .....No response

Hi,

Configure Outlook 2013 For Exchange 2010.

I am connecting outlook 2013 to exchange 2010, unable to get new mails in my INBOX.

Tried - Outlook 2013 Automatic Set up Instructions and Outlook 2013 Manual Set up Instructions.

This folder was last updated on 5/17/2015 Trying to connect .....No response

This folder was last updated on 5/17/2015 DISCONNECTED - No response

OS Name Microsoft Windows 7 Professional

Version 6.1.7601 Service Pack 1 Build 7601

Microsoft Outlook 2013 (15.0.4420.1017) MSO (15.0.4701.1000) - 32 bit

Previously I used to connect Outlook 2010 to  exchange 2010 and worked fine.

Please help - Thanks

June 2nd, 2015 10:02am

What does your e-mail administrator say?
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June 2nd, 2015 6:05pm

Hi -  My e-mail administrator has no idea why it's not working.
June 3rd, 2015 7:31am

Hi -  My e-mail administrator has no idea why it's not working.

Hi,

Does the issue only happen to one user? Please make sure all related Exchange services are started and running in Exchange server.

In client side, please click Send/Receive all folders to check whether the folder can be updated manually. Please disable using Exchange Cached mode in Outlook to confirm whether the folder is synced in Outlook Online mode. If it works fine in Online mode, please create a new profile for this Exchange account to have a try.

If it doesn't work, please change a computer to have a try and narrow down the issue to the local machine.

Regards,

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June 3rd, 2015 7:51am

Hi

Configured new profile in Outlook 2013 and Exchange Cached mode in Outlook has been unchecked the following message is displayed - Please help - Thanks

---------------------------
Microsoft Outlook
---------------------------
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.
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OK   
---------------------------

June 4th, 2015 7:36am

Hello

I tried 1 more option and got this message

---------------------------
Microsoft Outlook
---------------------------
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost).
---------------------------
OK   
---------------------------

Please help - Thanks

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June 5th, 2015 11:12am

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