For reference, this thread began in the Office 365 support forums. You can review that discussion here: [http://]community.office365.com/en-us/forums/148/p/190460/563546.aspx?wa=wsignin1.0. P.S. The link is deliberately broken. My apologies. The forum tells me that I cannot post links or images until my account is verified. I have no idea how long that takes.
The issues occur in Outlook 2013 for desktop on Windows 8. They are specific to my user account/computer. They do not replicate in the Outlook Web App.
Issue 1
From the Contacts pane, the default view is People. This view is useful for searching, but I am unable to create a new email message, meeting request, or anything else from within it. Neither the buttons (directly to the right of the contact's photo) nor the links below ("Schedule a meeting" "Send email" etc.) function. There is no response when they are clicked, just nothing.
If you go to the above-linked thread, you will see screenshots of this behavior. Note that in People view, the "Communicate" section of the ribbon (top left of the image) does NOT include a button for email. By contrast, if I view the same contact as a Business Card, the "Communicate section DOES include an Email button. From the Business Card or Card view, I am able to create new email messages and schedule meetings without issue.
Issue 2
There is another connected issue. Whenever I attempt to make any changes or additions to a contact from the People view, I receive the following error: "We can't save your changes right now. Please try again later." As is the case with creating a new email message, if I switch to another view I am able to edit contacts.
Attempts at troubleshooting
- Repair outlook profile. Delete and rebuild profile. No effect.
- Alter cached exchange mode setting. No effect.
- Re-install entire office suite. No effect.
Any assistance would be very appreciated.
Justin