Friends:

I have a user on Outlook 2010 SP2.  He has begun getting asked for a FROM address whenever he replies to a message or forwards a message:



This does NOT happen when creating a NEW message.

Note that the From field is visible on the draft email and it DOES contain the sender's email address.

I have checked the registry and removed the Forceaccountselection key, but that has not fixed it.

This is a pretty disruptive problem!

By the way, I think that the problem might have arisen when another tech had him do something in his registry, but I don't really know....

Thanks!

Micah

Hi,

Does this issue happen to all emails or a certain email?

Does this issue continue in webmail?

Please also check if this issue persists if we create a new mail profile in Control Panel. See:

http://support.microsoft.com/kb/829918

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

Dear Steve:

Thank you for your response.

This problem does NOT occur when emailing from webmail.

I created a new profile but the same problem occurs when replying to email from that new profile.

Micah