Outlook 2010 problem after installing KB2956128

We use a dutch 64bit version of Office 2010 and since we installed KB2956128 we get a popup. After clicking OK everything works fine. My users only get the popup once per day, the first time they logon.

The popup says "De beheer van Microsoft Exchange heeft een wijziging aangebracht waardoor u het programma moet afsluiten en Outlook opnieuw moet starten"

In English it would be something like this. "The Exchange Admin made a change and now you must shut down and restart Outlook"

Removing KB2956128 does not solve our problem.

Is there a fix for this?

February 17th, 2015 3:11pm

We have one exchange 2013 server and there were no changes in exchange.

The only thing that changed was the installation of several updates on our clients.

After analysing them we installed KB2956128 on a PC that had not been updated,

so the only thing that changed was update KB2956128

Now that PC has the same symptoms and removing the update does not solve our problem.



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February 19th, 2015 4:11pm

On our Windows 2012 R2 servers event id 26 from Application Popup in the systemlog

On our 'Windows 7 PC's event id 3036 from the source Search in the application log.

The content source <mapi://[<GUID>}/> cannot be accessed.

Content Windows Application, SystemIndexCatalog

Details: <details> (<error code>)

I believe it has something to do with the fact that we do not use outlook in cached mode.

After removing Outlook from indexing, event ID 3036 is gone.

But we still get the popup.

February 20th, 2015 7:36am

I found the solution on internet. Months ago we removed our fublic folder database and the properties "MsExchHomePublicMDB" of our Mailbox database refered to the Deleted Objects container. After clearing the value for "MsExchHomePublicMDB" in ADFSIEdit the popup was gone. Still it is odd we never had this popup until KB2956128 was installed.

Free Windows Admin Tool Kit Click here and download it now
February 20th, 2015 8:55am

On our Windows 2012 R2 servers event id 26 from Application Popup in the systemlog

On our 'Windows 7 PC's event id 3036 from the source Search in the application log.

The content source <mapi://[<GUID>}/> cannot be accessed.

Content Windows Application, SystemIndexCatalog

Details: <details> (<error code>)

I believe it has something to do with the fact that we do not use outlook in cached mode.

After removing Outlook from indexing, event ID 3036 is gone.

But we still get the popup.

February 20th, 2015 3:32pm

I found the solution on internet. Months ago we removed our fublic folder database and the properties "MsExchHomePublicMDB" of our Mailbox database refered to the Deleted Objects container. After clearing the value for "MsExchHomePublicMDB" in ADFSIEdit the popup was gone. Still it is odd we never had this popup until KB2956128 was installed.

Free Windows Admin Tool Kit Click here and download it now
February 20th, 2015 4:51pm

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