We use a dutch 64bit version of Office 2010 and since we installed KB2956128 we get a popup. After clicking OK everything works fine. My users only get the popup once per day, the first time they logon.

The popup says "De beheer van Microsoft Exchange heeft een wijziging aangebracht waardoor u het programma moet afsluiten en Outlook opnieuw moet starten"

In English it would be something like this. "The Exchange Admin made a change and now you must shut down and restart Outlook"

Removing KB2956128 does not solve our problem.

Is there a fix for this?

• Edited by Garygoesforward 23 hours 16 minutes ago

Hi,

We have received some reports that the KB2956128 caused some issues, but it's the first time I've seen this symptom.

As you mentioned removing this kb didn't solve the problem, I still doubt whether the issue is related to this kb.

Have you made any change on Exchange recently? You can expect to see the prompt under the following condition:

If the RPCClientAccessServer property changes.

-Cross AD site mailbox moves may trigger this, as each AD site may have a different RPC Client Access Array.

-If you are not using a CAS Array, if the RPC endpoint changes after a mailbox move. An example of this is when a user on the source database has a specific CAS as its RPC endpoint, and the destination of the mailbox move has a different CAS specified as its RPC endpoint.

As for the message "Your Administrator has made a change and requires you to restart Outlook", you can find more information and conditions in this blog below, check if it is helpful to you:

http://blogs.technet.com/b/vytas/archive/2014/11/12/your-administrator-has-made-a-change-and-requires-you-to-restart-outlook.aspx

You have the option to completely suppress the dialog:

 Uncheck the option Show Microsoft Exchange Messages from the Outlook icon on taskbar, and test the behavior.

I hope this is helpful.

Regards,

Melon Chen

Forum Support