Outlook 2010 in Windows 10
Outlook 2010 receiving email all OK but on send generates Error Code 0x800CCC13 - cannot connect to network - verify your network connection. All other web related Apps working fine - any thoughts?
August 1st, 2015 6:10am

Hi,

As you use Windows 10, it seems you just upgraded from an earlier version. Please try to repair Office from Control Panel -> Programs and Features, check if this will resolve the problem.

This issue could also be caused by a stuck email. A stuck message is also often a source of having send/receive issues. While it is easy enough to spot a message stuck in your Outbox.

Regards,

Melon Chen
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
August 3rd, 2015 3:09am

Hi,

Please follow the steps below to fix the issue:

  • Right click on the Start button of Windows and choose: Command Prompt (Admin).
    • If you dont see this, instead choose: Windows PowerShell (Admin)
  • Behind the prompt type: sfc /scannow
    (note the space in the command)
  • Wait until the process completes.
  • Restart your computer.

Regards,

Melon Chen
TechNet Community Su

August 19th, 2015 3:23am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics