Outlook 2010 doesn't remember folder to save attachments to

I get 10-15 emails per day with attached invoices. I have to repeat the saving process for every email. I used to be able save the attachment for each email and after the first save, the destination folder stayed the same. It now takes me three more steps per email that used to take one, that is not progress.

Is there a fix for this??? I have gone through the options pages 2-3 times looking for a way to change this, I can't find it.

If there is no fix for this I will have to uninstall 2010 and re-install 2007.

Thanks,

Abe

 

June 24th, 2010 12:53pm

Hi,

 

We can change the default save as folder by the steps below:

===============

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

 

1.       In Windows XP, click Start, and click Run. In the Open box, type regedit, and then click OK.

In Windows Vista/Windows 7, click Start, in the Search box, type regedit and press Enter.

2.       Locate the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

3.       Double-click Personal in the right pane.

4.       Change the value to the path you want. For example:
C:\My Attachments, would set the location to the My Attachments folder.
%USERPROFILE%\My Documents, would set it to the My Documents folder on a computer that had more than one user profile.

5.       On the Registry menu, click Exit.

6.       Restart Outlook.

 

When you open a new mail message and attach a file, the Insert File dialog box opens to the folder you have specified.

 

For more information, you can refer to this KB article:

How to set the default attachment folder in Outlook

http://support.microsoft.com/kb/252732

 

Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

 

Best Regards,

 

Sally Tang

  • Marked as answer by Sally Tang Monday, June 28, 2010 2:33 AM
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June 25th, 2010 6:09am

Thanks so much for your reply. The problem is, I don't want a default save to folder. I also, from time to time, have other files that need to be saved to different folders. Before 2010 I could save to a new folder by going there, but after the first save to, all others went to the folder I had previously picked. Is there a registry edit for that?

 

Thanks,

Abe

June 28th, 2010 2:34pm

Hi,

 

We can change the default save as folder by the steps below:

===============

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

 

1.        In Windows XP, click Start , and click Run . In the Open box, type regedit , and then click OK .

In Windows Vista/Windows 7, click Start , in the Search box, type regedit and press Enter .

2.        Locate the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

3.        Double-click Personal in the right pane.

4.        Change the value to the path you want. For example:
C:\My Attachments, would set the location to the My Attachments folder.
%USERPROFILE%\My Documents, would set it to the My Documents folder on a computer that had more than one user profile.

5.        On the Registry menu, click Exit .

6.        Restart Outlook.

 

When you open a new mail message and attach a file, the Insert File dialog box opens to the folder you have specified.

 

For more information, you can refer to this KB article:

How to set the default attachment folder in Outlook

http://support.microsoft.com/kb/252732

 

Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

 

Best Regards,

 

Sally Tang


I've tried this, doesn't work...
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August 4th, 2010 2:02pm

Hi Abe911,

 

I just reinstalled outlook and now I'm having the same problem as you when my outlook used to behave the same as yours and the save as command would take it to the same folder as the previous save.

Did you find a solution?

 

Can anyone help please?

Ben

October 22nd, 2010 3:36am

Having the same problem. No solution yet.
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October 25th, 2010 4:27pm

Sally Tang's registry edit worked perfectly for me.  I'm using outlook 2010 32bit and windows 7 64bit. I take that back...now the default save folder for word is the same as outlook...not a good solution to this issue. We should be able to choose default save folders in all office progams invidivually.
  • Edited by JasonPainter Wednesday, November 03, 2010 4:31 PM New info
November 3rd, 2010 4:27pm

Forgive me if this post appears twice.

I tried the above solutions but it did not work, but the one below does:

http://www.tech-recipes.com/rx/9621/outlook-2010-change-default-save-attachments-folder/

 

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February 14th, 2011 11:01pm

Best solution I have found, no messing around with your registry:

1. Use the Save As command, go to the directory where you commonly save files.

2. While in the desired target folder, Right Click the FAVORITES star in the left pane, and select "Add Current Location to Favorites"

Now when you go to save a file, you will have all of your commonly used folder locations in a handy list.

You can do this for multiple locations where you save files.  It really saves time, especially when you have multiple different save locations for different types of documents, and when save locations are deep inside lots of diffeerent folders. 

I hope this helps someone, I wish I had realized this a long time ago!!

  • Proposed as answer by Erth2Karin Monday, October 24, 2011 2:38 PM
February 25th, 2011 4:18pm

This free tool can set default folder for attachments:
http://www.reliefjet.com/Product/Features/OutlookTweaks#Attachments

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March 29th, 2011 7:34pm

Abe,

Were you able to get a fix for this?

All the solutions offered are bogus (with all due respect to the posters, and no malice intended).

Like you I may get 50-75 attachments per day, in as many e-mails, which requires 5-10 per individual folder, then change to another. Having to drill down to the file every single time is not acceptable!!

(Shame on you Microsoft!!!)

August 10th, 2011 1:12am

Sally,

All due respect, but this solution is simply not acceptable.

All this does is change the default location. I want Window to remember the last folder I saved to every time per session. Just like in Office 2003 & Office 2007.

I get 50-75 e-mails per day with several attachments that need to be saved to different locations. For instance, I may get 10 e-mails from one source with .jpg's for texture files, and cad files. I don't want them all saved to the same folder, but if i have 15 in one e-mail, I want to be able to save 5 to one folder, then switch to another folder for file 6, and so on. I don't want to have to drill down to the same folder 5 times. Might just as well go back to writing on wax tablets, and drawing on cave walls!

Again... totally unacceptable - Shame on Microsoft!!!

At work it'll be even more unproductive. Thank goodness I've tried this at home so that I can avert my company from installing Office 2010 on over 1500 machines. Yes, this malfunction is big enough to warrant this type of measure.

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August 10th, 2011 1:35am

Couldn't agree more with the majority of assessments below.  This problem causes a huge waste of time when saving multiple files.  I have to save 40 - 50 email messages/day to specific client files and every time I have to start at the My Folder window when saving messages that belong in one client folder.  PITA!

August 16th, 2011 4:45pm

Are you saving to a network location? Outlook should remember the last accessed local folder but network folders are not remembered. Use the places bar (winxp) or favorites in win7 to make shortcuts to locations you use often.
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August 17th, 2011 6:21am

this doesn't take care of the problem - for example, if you save an attachment (eg on the desktop, where I like mine to go), open it, make changes to it, then go to save it again - it will not save in the last folder (in my case Desktop) but will revert back to the Default folder that somewhere, somehow Outlook has set up for it.

I wouldn't dream of going into my registry. It's ridiculous in the middle of all the windows singing and dancing there isn't a simple setting for just "Save my attachments to X file"

September 29th, 2011 4:53pm

Best solution I have found, no messing around with your registry:

1. Use the Save As command, go to the directory where you commonly save files.

2. While in the desired target folder, Right Click the FAVORITES star in the left pane, and select "Add Current Location to Favorites"

Now when you go to save a file, you will have all of your commonly used folder locations in a handy list.

You can do this for multiple locations where you save files.  It really saves time, especially when you have multiple different save locations for different types of documents, and when save locations are deep inside lots of diffeerent folders. 

I hope this helps someone, I wish I had realized this a long time ago!!


oklisa's answer is the perfect one for me, at least.  :)

I'll have 20 or 30 attachments going to one location, and another 20 or 30 going to a completely different destination, so neither navigating every time nor a regedit would work for me.

The Favorites button solves all the problems in one click - and after you set a few folders as favorites they're all there all the time, & you don't even have to navigate for the first attachment in a series.

Once again, MS proves itself to be not quite as stupid as I'm always willing to bet they are.  ;)

Thanks, oklisa!  I never would've found that myself.

  • Proposed as answer by Icon SA Tuesday, December 06, 2011 12:13 PM
  • Unproposed as answer by Icon SA Tuesday, December 06, 2011 12:14 PM
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October 24th, 2011 2:44pm

only fast solution i found is to select multiple emails that have to be saved in the same place and select them with CTRL+click then Control+drag them to the destination folder opened on a window close to the outlook
  • Proposed as answer by Icon SA Tuesday, December 06, 2011 12:15 PM
December 6th, 2011 12:15pm

Hello,

 

That's absolutly NOT an option for Outlook, but for the entire system ! How dare you suggest that ! It's like I told you to change the size of the road to use your new car !

 

Here is the solution I found :

  • Open Registry Editor (regedit), browse to HKEY_CURRENT USER\Software\Microsoft\Office\14.0\Outlook\Options
  • Right click an empty spot on the right pane
  • Choose New > String Value
  • Rename the String Value you created to DefaultPath
  • Double click DefaultPath
  • Fill in new value data typing the full path of the new default Save As location

In enterprise, since there is no GPO for this, use GPP to create this new String Value.

Regards


  • Edited by dltechnic Monday, December 12, 2011 10:30 AM
  • Proposed as answer by NavinB Monday, April 16, 2012 11:29 AM
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December 12th, 2011 10:24am

Rather than fuss with all this, I simply let Outlook 2010 save the attachment(s) to the default location (my documents) one click each. When I am finished with all of them, I go to my documents, select all of the documents with either ctrl click or select the top one, shift, and the bottom one (to select all). Then just "move the selected items" using the file and folders task menu to your network drive folder one time. Yes, it's a shame that Microsoft didn't carry the remember file path from 2003. Hopefully a fix will come down the pipe someday.
May 9th, 2012 1:52pm

If any of above solutions does not work, please try this one. it will worked for me and surely it'll work for you too.

Step 1. Go to Start> type 'regedit' 

Step 2. Look for an entry in the registry 'OutlookSecureTempfolder' and replace with your desired folder path eg 'G:\IT\Private\Archive' 

Step 3. Exit and restart your Outlook and test it. 

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August 28th, 2012 3:48pm

My user have to save mails in many different network folders, so saving to favorite is a bad workaround and changing the default save path too.

These are not a fix sorry, at least for me

a real one is needed


Thanks

August 30th, 2012 8:48am

I have multiple terminal servers.  I have noticed that some have Office 2010 SP1 and some have Office 2010 SP2.  The issues being discussed in this thread is apparent on the SP1 versions but not on the SP2.  I am going to upgrade all to SP2 now and expect this will resolve the issue.
  • Proposed as answer by dbean Friday, April 24, 2015 7:54 PM
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December 2nd, 2013 1:37am

Thank you for the solution, it has fixed a major annoyance for me.
January 20th, 2014 7:19pm

has anybody from Microsoft been able to correctly address this question?

my issue is outlook stopped remembering last saved location and now always points to the temp folder. I don't want to change outlook default save as location I need it to remember the last saved to location as it used to do...

anybody has solution for this?

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August 12th, 2015 10:41am

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