Hi All,

I have seen similar threads to this but nothing 'quite' matches this scenario. 

Windows 7
Outlook 14.0.6129.5000 x86
Exchange 2010
Folder redirection is enabled in the environment but Appdata is all local

When the user prints from his calendar in the monthly view the application hangs.  It only seems to occur if High Detail is switched on. Sometimes just selecting the monthly option when print previewing causes the application to crash before even hitting the Print button. 

Medium Detail and Low Detail work
The calendar is not shared and he has no other calendars
Any printer, physical or virtual doesn't make a difference
Nothing useful (to me at least) in the event logs - just the generic Application Hang/Crash error

Steps taken to resolve:

Deleted OutlPrnt
Repaired and reinstalled Office
Tried a fresh machine that the user has never logged onto before
Used the Outlook Calendar Assistant (this works but using a 2nd application is not ideal)
I have tried to replicate this on my machine but have been unsuccessful

His calendar is pretty full but I would be surprised if this was the problem?

Hoping you can help! :)

Could you show me the error report from event log?

For the tough "hangs" and "crashes" issues, try to use ADPlus.vbs to troubleshoot that:

http://support.microsoft.com/kb/286350

Thanks.

Cheers,
Tony Chen
Forum Support
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Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Cheers,
Tony Chen
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact tnmff@microsoft.com.

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Cheers,
Tony Chen
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact tnmff@microsoft.com.

Thanks for your help - I have not been able to troubleshoot this further as the user has not been available. Hopefully in the future I will get to take another look at it and follow your suggestion to see if I can uncover any more information about this crash.