Hi Gary,
Are these email senders in your Contact folder If so, do you have the "Also trust e-mail from my Contacts" option enabled in Junk Email Options? Moreover, if you choose to trust
mail from addresses in your Contacts and you created a contact for yourself, all mail sent to you will be trusted.
In addition, what kind of images are inserted in the emails you received? Based on my testing, the Trust Center settings only work for internet images. If a sender includes an image from his local disk, the image won't be blocked.
Regards,
Steve Fan
TechNet Community Support