Outlook 2010 - Add new account - Internet Email Settings Window does not get displayed at full size - "More Settings" not accessible

Hi,

as mentioned in the title, I am faced with an odd symptom when trying to create a new IMAP account. Search in the web for a solution wasn't successful.

- first issue: Internet Mail does not get displayed as standard option --> solved here: http://goo.gl/e3jwqX

- second issue: when the "Internet Email Settings" window opens, it doesn't open at full size. Due to the reduced size to the right, the button "More settings" is not accessible / presented.

It would be great if...

- there is a solution to get "Internet Mail" back into the standard options and

- to get the "Internet Email Settings" back to full size display permanently

System: Win 7 & Office 2010 Pro / --> Outlook 2010 Pro.

Thank you in advance.


  • Edited by Doc_Mox Tuesday, March 03, 2015 11:31 AM
March 3rd, 2015 11:30am

Hi,

I have seen some similar issues before, this may be caused if the screen resolution is low, some options or buttons may be hidden since there isn't enough space to display them.

Please change to a higher screen resolution, check if this is helpful.

Regards,

Melon Chen
TechNet Community Su

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March 5th, 2015 4:17am

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