Outlook 2007 doesn't work on my network but Outlook 2003 does
When i try to add a profile using Outlook 2007 i get the errors in the following links. It first asks me for a user name and password. With outlook 2003
it works fine. I'm thinking it may have something to do with autodiscover. I am using Exchange server 2007 version 08.02.0176.002 with Windows server enterprise 2008 SP2.
Error1
Error2
May 25th, 2010 6:36pm
hello,
http://support.microsoft.com/kb/913843
Hope this helps!
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May 26th, 2010 1:10am
Thank you so much for your info. I have a gateway configured on the machines. One thing that was odd was that I don't have a Reg key that says RPC under the the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook key.
May 26th, 2010 4:23pm
so what have you tried creating the reg key on a machine and seeing if that resolves the issue?
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May 26th, 2010 4:38pm
Yea that didn't work either.
May 26th, 2010 4:39pm
hi
in your ems run this command and post the result
Test-OutlookWebServices -ClientAccessServer "ClientAccessServerName''
just change to client server name without the strings
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May 26th, 2010 4:50pm
do you have firewall enabled on your systems? you can try to disable d firewall and then try to connect again see if that resolves it.
May 26th, 2010 5:08pm
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Administrator@elcescambia.org.
Id : 1007
Type : Information
Message : Testing server escmail.escambia.local with the published name https://mail.escambia.local/ews/exchange.asmx & https://escmail.elcescambia.org/ews/exchange.asmx.
Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://mail.escambia.local/autodiscover/autodiscover.xml.
Id : 1013
Type : Error
Message : When contacting https://mail.escambia.local/autodiscover/autodiscover.xml received the error The remote server returned an error: (401) Unauthorized.
Id : 1006
Type : Error
Message : The Autodiscover service could not be contacted.
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May 26th, 2010 5:37pm
Firewalls are currently disabled on the test machines.
May 26th, 2010 5:37pm
hi there,
http://www.exchange-genie.com/2007/07/exchange-2007-autodiscover-service-part-1/
use the link above to double check ur settings on the cas server i.e. if u have autodisver set properly. if its ok then u can check the technet post below
http://support.microsoft.com/?id=896861
Hope this helps!
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May 26th, 2010 5:49pm
Hi ZacG,
You could run EXBPA to confirm the autodiscover service work well.
Per the log you refered, it seems something wrong with it, so follow Muppielee refered to check it.
You also could refer to below:
http://technet.microsoft.com/en-us/library/bb201695.aspx
Please refer to below update for outlook link:
http://support.microsoft.com/kb/968858/
http://support.microsoft.com/kb/969519
http://support.microsoft.com/default.aspx/kb/961752
Regards!
gavin
May 27th, 2010 12:45pm
Hi
Any update for your issue?
Regards!
gavin
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June 4th, 2010 12:22pm