Hello there,

We have an associate, who is an executive adminstrator, that sets up appointments and accepts appointments on behalf of the executive.  Some issues that are occurring are:

1. Appointments are duplicated in the executive's Calendar after accepting on his behalf
2. Appointments, in which the executive adminstrator are organizers of, gets deleted once the executive accepts.
3. When the executive adminstrator sends an appointment to the Executives group, they all accept.  When the executive adminstrator moves the appointment to a different date or time, the required attendees become optional.

Any help would be greatly appreciated.  These issues are occurring occassionally.

Thank you

Hi,

Are you using cached mode? Microsoft Exchange Cached Mode does not update the mailbox in a timely manner so it may cause duplicate calendar entry in Microsoft Outlook. So, try to uncheck the option:

1.       In Outlook, click Tools.

2.       Select Account Settings

3.       Highlight the Microsoft Exchange Server and click Change.

4.       Uncheck Use Cached Exchange Mode.

5.       Click Next and then Finish.

Best Regards,

Sally Tang

• Marked as answer by Sally Tang Friday, September 10, 2010 9:24 AM

Hi, was this ever solved? I have exactly the same issue. we use cached mode but can't change it other wise latency would be far too bad as we are long lined from SGP.

help would be very much appreciated!