Outlook 2003 issues
I am having a few issues with Outlook 2003. Not sure if they are relater but here they ar. First I can shut down the program normally (clicking the red x) or by shutting of the computer. In many case on the restart I can a message that it wasn't shut down right and it checks my personal folders for errors. It never finds them but one day it will and I am afriad I will lose data. Next, I can be recieving mail without issues and suddenly I will notice that nothing new has come in over the last hour or two. I click on send/receive and I see it indicate 50% at the bottom and then I get an error message which if you look shows a time out issue. I can have nothing running besides Outlook and a browser window and will still see that message. I close Outlook and restart and the messages will flow in.BUTsometimes when I do this restart Outlook will open to where I see the index of messages and then will shut down without any messages. I would need to click the startup icon a second or even 3rd time to get Outlook to open.Finally I have had a few messages (that I KNOW of) where a recipient tells me they did not get my message. I can see it in the sent folder. There is nothing in the outbox. The person doesn't have it in the spam box. I can take the same message, do a forward and they will get it on the second try. I am afraid of what I sent out that I do not know went out.
March 8th, 2009 7:47pm

Issue description: Outlook occasionally shows that program doesnt shut down right and required error scanning for PST folder. In some times, message cant be sent out, and recipient cant receive some messages even they has been sent Check info: 1. Please describe more detail about the environment, which mail server do you use, exchange or else? Which kind of mail account do you use, exchange, POP3 or IMAP4? If you are using exchange account, which type of exchange mode do you use, cached exchange mode or online mode? 2. Was the issue only happened on your client? How about other colleagues? 3. Can you find exact error or warning info for each symptom above? Please also check the application log for error event after you encounter each symptom again a. Start->Run->Eventvwr b. Expand to Application node Troubleshooting: Please set your mail account on another clean installed PC, see if the issue still persists. In this way, we can isolate the issue to client or server side. If the issue doesnt occur on the another PC, we can start the troubleshooting on the problematic PC 1. Start outlook in safe mode <Start->Run->outlook /safe> Notes: It can disable 3rd-party Add-ins for testing, so if issue werent persisted, we can determine the cause is Add-ins 2. Disable all Non-microsoft services in Msconfig for testing a. Start->Run->msconfig b. In the Services tab, click "Hide All Microsoft Services" and click "Disable All" c. In the Startup tab, click "Disable All". Click OK. d. Restart the computer and then check the issue Notes: This will temporarily prevent 3rd-party programs from running automatically during start-up 3. Please try to recreate the mail profile in order to test if the cause is profile corruption 4. Please try to login problematic PC with another fine users account, and recreate the mail profile for test user, see if the issue persist. If not, please recreate your windows profile to solve the issue 5. If the issue still persist with test users windows profile, please try to reinstall outlook 2003
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March 10th, 2009 8:10am

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