Hi guys,
I am in an Enterprise environment and our email accounts are hosted by Microsoft on O365. We have a client who have recently received a new machine.
Previously the client was using Office 2010 and Outlook2010 and since he's received a new machine, he is now on Office 2013 & OUtlook2013.
The issue he is experiencing is that he is unable to create a new appointment or any appointment in a shared calendar. The shared mailbox/calendar was initially setup as a regular mailbox and i've tried changing it to a resource and it didn't make a difference.
Errors: you don't have permsisiosn to create an entry in this folder
Details are as follow:
1) Client is an owner of the shared calendar.
2) I have removed and re-added him as an owner in Powershell. I have also changed his permissions level to publishing editor as some people have suggested on some forums to no avail.
3) He cannot check the Permissions Properties tab.
4) I have changed his permissions level in my Outlook from Owner to PUblishing Editor. The permissions change however upon applying it, it prompted me with an error.
5) Client is able to create calendar appointments in Outlook2010
6) Client is also able to create calendar appointments in OWA
7) Tried re-creating client's profile and it didn't make a difference.
8) Have also tried clearing offline cache in Outlook and also the Microsoft Only credentials in Credentials Manager.
9) He is able to access the calendar if I create a separate Outlook profile just to have access directly to the shared mailbox.
I am out of ideas. Any advise is welcome. If no one has any ideas, I will try logging a ticket with Microsoft Tech Support for further assistance. Thank you in advance.
- Edited by AC_1234 4 hours 32 minutes ago
Other recent topics
