This is very similar to another earlier question "Outlook/Exchange Out-of-office unavailable" [http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-exchange-out-of-office-unavailable/006462a8-a693-4389-b07c-6d9a27576449]: 

I do not see free/busy time for scheduling, and is unable to setup Out-of-Office Auto-Reply, while I oculd see others calendar content in the Calendar view.

In theory, these problems should be already fixed by KB2850061 but I do  have newer Russian Office for home and business 2013 (version 15.0.4675.1003) and those problems are still here, while KB #2850061 seems to be inapplicable. What is the newer KB fix which is replacing 2850061 which would be working for my verison?

Hi Timur,

Free/Busy and Out-of-Office information is received by using EWS ; please check if you setup EWS properly.

As an initial check please go to https://your.exchange.server/EWS/Exchange.asmx and check for results.

As a second test I suggest to check your servers using

get-webservices -server servername | fl

to check your URLs are set up properly.

Please also see https://technet.microsoft.com/en-gb/library/hh529912%28v=exchg.150%29.aspx

If your servers are available via the internet, please also try https://testconnectivity.microsoft.com/ , so you can test your availability service ; you can use the test-webservicesconnectivity https://technet.microsoft.com/de-de/library/aa998328%28v=exchg.150%29.aspx as well.

There you should find basic configuration check that may help you.

Let us know if it worked!

Regards,
Martin

Hi Timur,

Free/Busy and Out-of-Office information is received by using EWS ; please check if you setup EWS properly.

As an initial check please go to https://your.exchange.server/EWS/Exchange.asmx and check for results.

As a second test I suggest to check your servers using

get-webservices -server servername | fl

to check your URLs are set up properly.

Please also see https://technet.microsoft.com/en-gb/library/hh529912%28v=exchg.150%29.aspx

If your servers are available via the internet, please also try https://testconnectivity.microsoft.com/ , so you can test your availability service ; you can use the test-webservicesconnectivity https://technet.microsoft.com/de-de/library/aa998328%28v=exchg.150%29.aspx as well.

There you should find basic configuration check that may help you.

Let us know if it worked!

Regards,
Martin

• Proposed as answer by Mavis_HuangMicrosoft contingent staff, Moderator Tuesday, February 17, 2015 9:22 AM
• Marked as answer by Mavis_HuangMicrosoft contingent staff, Moderator Wednesday, February 18, 2015 2:41 AM

Hi Timur,

Free/Busy and Out-of-Office information is received by using EWS ; please check if you setup EWS properly.

As an initial check please go to https://your.exchange.server/EWS/Exchange.asmx and check for results.

As a second test I suggest to check your servers using

get-webservices -server servername | fl

to check your URLs are set up properly.

Please also see https://technet.microsoft.com/en-gb/library/hh529912%28v=exchg.150%29.aspx

If your servers are available via the internet, please also try https://testconnectivity.microsoft.com/ , so you can test your availability service ; you can use the test-webservicesconnectivity https://technet.microsoft.com/de-de/library/aa998328%28v=exchg.150%29.aspx as well.

There you should find basic configuration check that may help you.

Let us know if it worked!

Regards,
Martin

• Proposed as answer by Mavis_HuangMicrosoft contingent staff, Moderator 2 hours 26 minutes ago

Hi Timur,

According to your description, I know that the OOF cannot be setup and cannot see Free/Busy information in Outlook 2013.

How is the impact, only one user or all users have this issue on Outlook client? How about in OWA?

As Martin mentioned, both of F/B and OOF are related to EWS. If you have the same issue on OWA, I'm afraid this issue related to Exchange Server side. Please try to verify the EWS setting. Also try to re-build EWS Virtural Directory for testing.

If this issue only occur on Outlook client, I suggest run Outlook under safe mode or re-create profile. I also suggest ask Outlook Forum for help, so that you can get more professional suggestions.

 

Thanks

Pre OWA - I could setup OoO status from web client, so this is not profile specific, but client specific.

All employees form the same branch here in Moscow experience teh same issue, I suspect this might also affect some other european colleagues.

I'll ask our UK admins to comment on EWS Virtual Directory rebuilding.