Outlook
I was using Outlook the other night and I went to view my email, I have my netscape email address linked to outlook. The system froze and I had to shut the computer down because it wouldn't let me do anything else. When I started up again and went back into Outlook it started to open, then closed and gave me this message: "Cannot start Microsoft Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available." I don't have this computer connected to a server. I've tried the repair function for Office but that didn't work. I don't know what else to do.
June 24th, 2008 2:30pm

Hi, Please recreate the profile to check this issue. A new profile is a new environment for us to use Outlook. To create a new profile is only for a test to see if the problem is related to the corrupt profile of Outlook. Creating new profile will not do any damage to the old profile. 1. Close Outlook. 2. Click Start menu-> Control Panel. If Control Panel is not in Classic View, click Switch to Classic View on the upper left of the window. And then double-click the Mail icon. 3. Click Show Profiles and then click Add. In the New Profile dialog box, type a descriptive name for the new profile in the Profile Name box, and then click OK. 4. In the E-mail Accounts dialog box, click "Add a new e-mail account", and then click Next. 5. Select the appropriate server type for your e-mail account, and then click Next. 6. Fill in the appropriate information as prompted, and then click Next and Finish as needed. 7. Click the "Prompt for a profile to be used" option and click OK. This way, you will be prompted for a profile when starting Outlook. 8. Restart Outlook and select the new profile. Whats the result? Thanks Allen
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June 26th, 2008 11:45am

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