Hello everyone, I'm having an issue with Out of office assistant for Outlook 2007. It is an Exchange 2007 (on SBS 2008) environment. Out of office works in Outlook 2003, and OWA but not in Outlook 2007. Users only recently noticed this issue, ever since Outlook cached exchange mode was disabled (not sure if this played a role). I did find some issues with Autodiscovery not working properly. When I run an autoconfiguration test in Outlook 2007 it fails with "Autoconfiguration was unble to determine your settings!" Also, this is the output when I run the test-outlookwebservices cmdlet from Exchange: [PS] C:\Windows\System32>test-outlookwebservices Id Type Message -- ---- ------- 1003 Information About to test AutoDisc... 1007 Information Testing server SBS.jhs... 1019 Information Found a valid AutoDisc... 1013 Error When contacting https:... 1006 Error The Autodiscover servi... [PS] C:\Windows\System32>test-outlookwebservices |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address Administrator@jhsc a.ca. Id : 1007 Type : Information Message : Testing server SBS.mydomain.local with the published name https://mail.j hsca.ca/EWS/Exchange.asmx & https://mail.mydomain.ca/EWS/Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://mail.mydomain.ca/Autodiscover/Autodiscove r.xml. Id : 1013 Type : Error Message : When contacting https://mail.mydomain.ca/Autodiscover/Autodiscover.xml r eceived the error The remote server returned an error: (401) Unauthor ized. Id : 1006 Type : Error Message : The Autodiscover service could not be contacted. Any help would be appreciated, Dwayne

Do you have a certificate installed? Is it a UCC certificate with a Subject Alternative Name field?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

U configured in control pannel but not installed properly in ur server.And u have to create A record for autodiscover information. -bpara

There is an SSL certififcate installed, but it doesn't have the SAM field. How would I go about changing this? Is there an alternative to changing the certificate? It seemed to work fine before (in June), and no changes were recently made to the certificate.

Hi You need to make sure that the name matches the name included in the certificate Autodiscover Set-ClientAccessServer -identity server -AutodiscoverServiceExternalUri https://autodiscover.externaldomain/Autodiscover/Autodiscover.xml Exchange Web Services Set-WebServicesVirtualDirectory -Identity "server\EWS (Default Web Site)" –ExternalUrl https://exchange.externaldomain/ews/exchange.asmx OAB Set-OABVirtualDirectory -Identity "Server\oab (Default Web Site)" -ExternalUrl https://exchange.externaldomain/oab Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

I checked the existing settings for the External URL and they appear to correspond with what you recommended for Autodiscover, Exchange Web Services, and OAB. [PS] C:\Windows\System32>get-clientAccessServer |fl Name : SBS OutlookAnywhereEnabled : True AutoDiscoverServiceCN : SBS AutoDiscoverServiceClassName : ms-Exchange-AutoDiscover-Service AutoDiscoverServiceInternalUri : https://mail.MYDOMAIN.ca/Autodiscover/Autodiscove r.xml AutoDiscoverServiceGuid : 77378f46-2c66-4aa9-a6a6-3e7a48b19596 AutoDiscoverSiteScope : {NB} IsValid : True OriginatingServer : SBS.MYDOMAIN.local ExchangeVersion : 0.1 (8.0.535.0) DistinguishedName : CN=SBS,CN=Servers,CN=Exchange Administrative G roup (FYDIBOHF23SPDLT),CN=Administrative Group s,CN=MYDOMAIN,CN=Microsoft Exchange,CN=Services,C N=Configuration,DC=MYDOMAIN,DC=local Identity : SBS Guid : 48074d3e-05ef-45fa-92a4-4b263a06e64b ObjectCategory : MYDOMAIN.local/Configuration/Schema/ms-Exch-Excha nge-Server ObjectClass : {top, server, msExchExchangeServer} WhenChanged : 10/06/2010 6:53:19 PM WhenCreated : 02/11/2009 8:44:08 PM [PS] C:\Windows\System32>get-webservicesVirtualDirectory |fl InternalNLBBypassUrl : https://sbs.MYDOMAIN.local/ews/exchange.asmx Name : EWS (SBS Web Applications) InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated} ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated} BasicAuthentication : True DigestAuthentication : False WindowsAuthentication : True MetabasePath : IIS://SBS.MYDOMAIN.local/W3SVC/3/ROOT/EWS Path : C:\Program Files\Microsoft\Exchange Server\Clie ntAccess\exchweb\EWS Server : SBS InternalUrl : https://mail.MYDOMAIN.ca/EWS/Exchange.asmx ExternalUrl : https://mail.MYDOMAIN.ca/EWS/Exchange.asmx AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) DistinguishedName : CN=EWS (SBS Web Applications),CN=HTTP,CN=Protoc ols,CN=SBS,CN=Servers,CN=Exchange Administrativ e Group (FYDIBOHF23SPDLT),CN=Administrative Gro ups,CN=MYDOMAIN,CN=Microsoft Exchange,CN=Services, CN=Configuration,DC=MYDOMAIN,DC=local Identity : SBS\EWS (SBS Web Applications) Guid : f888bfcf-56d7-439e-a8e1-7262c29cb1c5 ObjectCategory : MYDOMAIN.local/Configuration/Schema/ms-Exch-Web-Se rvices-Virtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchWebServices VirtualDirectory} WhenChanged : 10/06/2010 6:44:55 PM WhenCreated : 02/11/2009 8:48:12 PM OriginatingServer : SBS.MYDOMAIN.local IsValid : True [PS] C:\Windows\System32>get-oabvirtualdirectory |fl Name : OAB (SBS Web Applications) PollInterval : 0 OfflineAddressBooks : {Default Offline Address List} RequireSSL : True BasicAuthentication : True WindowsAuthentication : True MetabasePath : IIS://SBS.MYDOMAIN.local/W3SVC/3/ROOT/OAB Path : C:\Program Files\Microsoft\Exchange Server\Clie ntAccess\OAB Server : SBS InternalUrl : https://mail.MYDOMAIN.ca/OAB InternalAuthenticationMethods : {Basic, WindowsIntegrated} ExternalUrl : https://mail.MYDOMAIN.ca/OAB ExternalAuthenticationMethods : {Basic, WindowsIntegrated} AdminDisplayName : ExchangeVersion : 0.1 (8.0.535.0) DistinguishedName : CN=OAB (SBS Web Applications),CN=HTTP,CN=Protoc ols,CN=SBS,CN=Servers,CN=Exchange Administrativ e Group (FYDIBOHF23SPDLT),CN=Administrative Gro ups,CN=MYDOMAIN,CN=Microsoft Exchange,CN=Services, CN=Configuration,DC=MYDOMAIN,DC=local Identity : SBS\OAB (SBS Web Applications) Guid : b6a648f5-8c5e-43ab-8706-d3fc8438a668 ObjectCategory : MYDOMAIN.local/Configuration/Schema/ms-Exch-OAB-Vi rtual-Directory ObjectClass : {top, msExchVirtualDirectory, msExchOABVirtualD irectory} WhenChanged : 09/06/2010 9:51:03 PM WhenCreated : 02/11/2009 8:48:18 PM OriginatingServer : SBS.MYDOMAIN.local IsValid : True [PS] C:\Windows\System32>

Hi, For the 401 error, you can refer to the below KB to troubleshoot it: http://support.microsoft.com/?id=896861 If the issue persists, please try to access https://localhost/autodiscover/autodiscover.xml on the CAS, then inform me the result that you get. Thanks Allen

I've reviewed that KB article and applied the Method 1 fix (Specify host names) and restarted IIS, but it did not work. This is what I get when I try to access https://localhost/autodiscover/autodiscover.xml on the CAS: <?xml version="1.0" encoding="utf-8" ?> - <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> - <Response> - <Error Time="14:24:10.0002681" Id="3969361416"> <ErrorCode>600</ErrorCode> <Message>Invalid Request</Message> <DebugData /> </Error> </Response> </Autodiscover>

From my experience, that looks like what you always get when you pull up that page in a browser. There are plenty of articles out there that will tell you how to generate a UCC certificate request and obtain a certificate. I don't want to give you specific instructions because how you do it depends on your specific requirements. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Hi, Please check settings of Default Web Site, ensure the "Enable HTTP KeepAlives" is selected, and confirm the Basic Authentication and Integrated Windows Authentication are selected on the Autodiscover VD. Then restart IIS. Thanks Allen

where does one find HTTP KeepAlives and does sbs2008 also have Autodiscover VD in default web or somewhere else.